Member Associate (Kihei Safeway Branch)

Hawaii Sate Credit UnionKihei, HI
Onsite

About The Position

The Member Associate (MA) is responsible for providing a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, teller checks, money orders, and cash advances. As a Member Associate, you are responsible for assisting with the direction and administration of Branch member service and new account opening. The Member Associate performs most complex Teller functions as needed, and balances each day’s transactions and verifies cash totals. You will ensure that members are promptly and professionally serviced and that all operational support functions are accurately performed in accordance with established policies and procedures as well as adherence to governmental regulations. Member Associates also perform specific assigned back office duties and assists with other various duties as required.

Requirements

  • Related Customer Service experience.
  • Basic understanding of credit union operations.
  • Basic understanding of member services and products provided.
  • Good communication skills.
  • Professional appearance, dress, and attitude.
  • Good math and typing skills.
  • Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin and money counting machines, and telephone.

Responsibilities

  • Processing deposits, withdrawals, loan payments, teller checks, money orders, and cash advances.
  • Assisting with the direction and administration of Branch member service and new account opening.
  • Performing complex Teller functions as needed.
  • Balancing each day’s transactions and verifying cash totals.
  • Ensuring members are promptly and professionally serviced.
  • Accurately performing all operational support functions in accordance with established policies and procedures and governmental regulations.
  • Performing specific assigned back office duties.
  • Assisting with other various duties as required.

Benefits

  • Competitive Compensation
  • Merit increases
  • Incentives
  • Comprehensive medical and dental coverage
  • 100% paid single coverage for full-time employees
  • 13 paid annual holidays
  • Up to 29 PTO days
  • 401(k) plan with up to 10% employer contributions
  • On-site parking at a small cost
  • Up to $100 parking subsidy
  • 100% bus pass reimbursement
  • Access to wellness fairs
  • Flu shot clinics
  • On-site fitness centers
  • Flexible spending plans
  • Credit union discounts
  • Life insurance
  • Accident insurance
  • Disability insurance
  • In-person and online training programs
  • Workshops
  • Career development assistance
  • Tuition assistance
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