Member Advisor Part-Time

TRUE Community Credit Union • Dearborn, MI

7d • $18 - $19 • Onsite

About The Position

TRUE Community Credit Union in Dearborn, MI is looking for a part-time Member Advisor who enjoys helping others, building relationships, and making a positive impact every day. Whether you're helping someone open their first account, navigate a financial decision, or celebrate a personal milestone, you'll play an important role in creating the kind of experiences members remember long after they leave. This part-time opportunity offers up to 29 hours per week with Monday through Friday shifts beginning as early as 8:00 a.m. and ending around 5:15 p.m., along with 2-3 Saturdays per month from 8:45 a.m. to 1:15 p.m. As our Member Advisor, you'll forge meaningful relationships with members, seamlessly process transactions, and efficiently open and maintain accounts while guiding individuals through loan applications. You will actively assist people in discovering financial solutions tailored to their goals, all while delivering exceptional service that leaves a lasting impression. Throughout your interactions, you will identify opportunities to safeguard members from fraud, confidently navigate multiple systems, and connect them with products and services designed to enhance their financial well-being. Each interaction will become a valuable chance to build trust and brighten someone's day, making a positive difference in their lives.

Requirements

• High school diploma or GED
• 1+ year of retail, cash handling, banking, customer service, sales, or related experience is preferred

Responsibilities

• Forge meaningful relationships with members
• Seamlessly process transactions
• Efficiently open and maintain accounts
• Guide individuals through loan applications
• Actively assist people in discovering financial solutions tailored to their goals
• Deliver exceptional service that leaves a lasting impression
• Identify opportunities to safeguard members from fraud
• Confidently navigate multiple systems
• Connect members with products and services designed to enhance their financial well-being

Benefits

• Employee Assistance Program
• PTO
• growth opportunities
• 12 paid holidays
• a 401(k) with company match
• pension
• gym membership reimbursement
• tuition reimbursement program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED