Member Advisor Part-Time

TRUE Community Credit Union•Jackson, MI

5d•Onsite

About The Position

Every member has a story. Join a team that's dedicated to helping people write their next chapter. TRUE Community Credit Union in Downtown Jackson is looking for a part-time Member Advisor who enjoys helping others, building relationships, and making a positive impact every day. Whether you're helping someone open their first account, navigate a financial decision, or celebrate a personal milestone, you'll play an important role in creating the kind of experiences members remember long after they leave. As our part-time Member Advisor, you will earn $17.00-$18.50 per hour and enjoy great benefits, including: Employee Assistance Program, PTO, growth opportunities, 12 paid holidays, a 401(k) with company match, pension, gym membership reimbursement, and a tuition reimbursement program. This part-time opportunity offers up to 29 hours per week with Monday through Friday shifts beginning as early as 8:00 a.m. and ending around 5:15 p.m., along with 2-3 Saturdays per month from 8:45 a.m. to 1:15 p.m. As our Member Advisor, you'll forge meaningful relationships with members, seamlessly process transactions, and efficiently open and maintain accounts while guiding individuals through loan applications. You will actively assist people in discovering financial solutions tailored to their goals, all while delivering exceptional service that leaves a lasting impression. Throughout your interactions, you will identify opportunities to safeguard members from fraud, confidently navigate multiple systems, and connect them with products and services designed to enhance their financial well-being. Each interaction will become a valuable chance to build trust and brighten someone's day, making a positive difference in their lives. At TRUE Community Credit Union, we do more than provide financial services. We help people build brighter futures, strengthen communities, and create legacy-defining moments that last for generations. When you join our team, you'll be part of a purpose-driven organization that believes in putting people first and creating legacy-defining moments for the members, communities, and teammates we serve. Our culture is built on collaboration, inclusion, trust, growth, and genuine care for one another, with a strong commitment to empowering employees to share ideas, embrace new opportunities, and make a meaningful impact every day. We celebrate successes, support professional development, welcome authentic feedback, and foster an environment where differences are valued and everyone has a place to belong. If you're looking for a career with a mission-focused organization that invests in its people and encourages you to be your best self, there's a place here for the TRUE you. The next great chapter of your career could begin with just a few clicks. Our mobile-friendly Member Advisor application is quick, simple, and easy to complete. Apply today and bring your talents to a team that's passionate about helping people thrive. Equal Opportunity Employer : We celebrate diversity and are committed to creating an inclusive environment for all employees.

Requirements

High school diploma or GED
1+ year of retail, cash handling, banking, customer service, sales, or related experience is preferred

Responsibilities

Forge meaningful relationships with members
Seamlessly process transactions
Efficiently open and maintain accounts
Guide individuals through loan applications
Actively assist people in discovering financial solutions tailored to their goals
Deliver exceptional service that leaves a lasting impression
Identify opportunities to safeguard members from fraud
Confidently navigate multiple systems
Connect members with products and services designed to enhance their financial well-being