Mem Svcs Coordinator 1

Mililani Town Association•Mililani, HI

About The Position

The Mem Svcs Coordinator 1 provides customer service to association members and guests at Recreation Centers. The role checks in members, helps prevent unauthorized entry, vandalism, and theft, and provides information about MTA functions and services. It also supports safe, clean, and orderly facilities by monitoring common areas, enforcing association rules, performing light janitorial duties, and overseeing classes, programs, events, and hall rentals.

Requirements

Ability to operate computer and general office equipment, including a computer terminal, keyboard, printer, credit card terminal, calculator, and telephone.
Ability to input and retrieve data from a computerized system.
Basic math skills, including addition, subtraction, multiplication, and division.
Ability to interact with people constantly each day, in person or by phone.
Flexibility during weekdays.
Ability to work weekends and holidays.

Responsibilities

Check in members entering Recreation Centers and guard against unauthorized entries, vandalism, and theft.
Be helpful, courteous, and friendly to individuals approaching the entry area.
Address member questions or concerns in person or by telephone.
Provide information regarding MTA functions and services.
Enforce association rules and regulations.
Handle cash and process credit card transactions.
Monitor facilities and surrounding common areas to help ensure member safety.
Perform light janitorial duties, including sweeping, mopping, and removing trash.
Monitor classes, programs, events, and hall rentals to ensure members and guests follow contracts and MTA rules.
Maintain regular and reliable attendance.
Perform other related job duties as assigned.