Mem Svcs Coordinator 1

Mililani Town Association•Mililani Town, HI
•$16 - $22

About The Position

Provides customer service to association members and guests at Recreation Centers. The role checks in members, helps prevent unauthorized entry and facility issues, answers questions, shares information about MTA functions and services, and enforces association rules. It also involves processing payments, monitoring facilities and activities, performing light janitorial work, and maintaining regular, reliable attendance. The position requires flexibility during weekdays and availability to work weekends and holidays. It involves constant daily interaction with people in person or by phone.

Requirements

  • Ability to operate computer and general office equipment, including a computer terminal, keyboard, printer, credit card terminal, calculator, and telephone.
  • Ability to input and retrieve data from a computerized system.
  • Basic math skills, including adding, subtracting, multiplying, and dividing.
  • Ability to interact with people constantly each day, in person or by phone.
  • Flexibility during weekdays and availability to work weekends and holidays.

Responsibilities

  • Check in members entering Recreation Centers and guard against unauthorized entries, vandalism, and theft while being helpful, courteous, and friendly to individuals approaching the entry area.
  • Address member questions or concerns by telephone or in person.
  • Provide information regarding MTA functions and services.
  • Enforce association rules and regulations.
  • Handle cash and process credit card transactions.
  • Monitor the facility and surrounding common areas to help ensure member safety.
  • Perform light janitorial duties, including sweeping, mopping, and removing trash.
  • Monitor classes, programs, events, and hall rentals to ensure members and guests adhere to contracts and MTA rules.
  • Maintain regular and reliable attendance.
  • Perform other related job duties as assigned.
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