MEM/Intune Engineer

CACI International

3d • $75,200 - $158,100

About The Position

CACI is seeking a Microsoft Endpoint Manager (MEM) Engineer specializing in Intune to support the Department of the Air Force (DAF) Enterprise IT as a Service (EITaaS) program. The engineer will join a team designing and implementing an enterprise Unified Endpoint Management (UEM) solution capable of managing Windows and Bring Your Own Approved Device (BYOAD) endpoints.

The EITaaS program delivers enterprise IT service management, service desk, endpoint management and security, field support in CONUS and OCONUS, and end-user device lifecycle support. These services are intended to help the DAF shift its focus from IT operations to mission operations. The role requires an active Secret clearance and up to 10% local travel.

Requirements

• CompTIA Security+ or another DoD-approved 8570 baseline certification at IAT Level II or higher.
• 10 or more years of relevant experience; a bachelor's degree in an applicable field may substitute for five years of experience.
• U.S. citizenship.
• Active Secret clearance.
• Experience testing, deploying, and troubleshooting Microsoft and third-party software updates.
• Experience deploying applications and updates through Intune.
• Experience managing a large endpoint infrastructure.
• Experience managing Windows servers and workstations; mobile device experience is a plus.
• Experience working in a DoD environment.
• Familiarity with STIG requirements.
• Experience managing macOS with Intune.
• Strong problem-solving and analytical skills, with attention to detail.
• Ability to adapt quickly to changing priorities and work well under pressure.
• Strong communication and interpersonal skills for collaboration with cross-functional teams and clients.

Nice To Haves

• Experience integrating Intune and ServiceNow automation.
• Ability to act independently to identify and resolve problems.
• Certifications such as Azure Administrator Associate (AZ-104) or Microsoft 365 Certified: Endpoint Administrator Associate (MD-102).

Responsibilities

• Assist with the design and implementation of the DAF Intune solution.
• Migrate many thousands of systems between Intune configuration versions and compare and differentiate large configuration profiles.
• Troubleshoot Intune identity and enrollment issues.
• Support Defender and KQL reporting.
• Configure, secure, patch, and deploy applications to macOS devices managed with Intune.
• Design rollout strategies for large enterprise environments.
• Deploy, configure, maintain, and monitor the certificate connector.
• Configure Surface Hub devices as Teams Meeting Room devices.
• Design and configure Azure components in accordance with DoD security requirements, including applicable STIGs, the DoD Cloud Computing SRG, and DoD Secure Cloud Computing Architecture (SCCA) functional requirements.
• Perform vulnerability remediation, patching, and software and firmware upgrades in accordance with DoD requirements.
• Lead diagnosis and troubleshooting to resolve complex technical issues.
• Provide subject-matter expertise for technical documentation, including the System Design Document (SDD), Configuration Management Plan, Contingency Plan, Concept of Operations (CONOPS), and other ATO documentation.
• Use PowerShell and Azure Automation to automate routine activities such as configuration management and system maintenance.
• Conduct root cause analysis for production deployment errors and communicate findings to technical and non-technical audiences.
• Collaborate with internal teams and DAF stakeholders to develop new cloud engineering approaches and opportunities.

Benefits

• Flexible time off benefit.
• Learning resources and learning and development opportunities.
• Healthcare, wellness, financial, retirement, family support, continuing education, and time-off benefits.
• Competitive compensation and benefits options designed to support employees and their families.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior