Intune Engineer

Chickasaw Nation Industries•Bethesda, MD

About The Position

Support Intune administration and endpoint troubleshooting under senior engineering direction in a large, federated federal IT environment. The role balances enterprise standards with the operational needs of individual centers and offices. The employee assists with device enrollment and compliance, policy and application deployments, device management monitoring, documentation, testing, and escalation of complex issues. The role also supports Autopilot and application assignments and develops proficiency in PowerShell and Microsoft Graph. Chickasaw Nation Industries, Inc. is a holding company whose subsidiaries serve federal government and commercial enterprises across business services, health, infrastructure and engineering, mission optimization, technology, and transportation. A portion of company profits supports Chickasaw citizens and the economic development and long-term viability of the Chickasaw Nation and its people. As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act.

Requirements

  • Ability to obtain, maintain, and access classified information at the Public Trust level.
  • At least two years of experience in Windows endpoint support.
  • Foundational Intune and Entra ID skills.
  • Must independently meet contractual Cloud Engineer III qualifications.
  • Demonstrated ability to document technical work, communicate with federal stakeholders, and work within formal change, security, and operational governance processes.
  • Ability to work across distributed technical teams and manage competing operational priorities.
  • Experience with enterprise-scale endpoint management, cybersecurity operations, and service transition practices.
  • Experience using automation, metrics, and documented quality controls to improve repeatability and service outcomes.
  • Bachelor’s degree in Computer Science, Information Technology, Information Systems, or a closely related technical field.

Nice To Haves

  • Prior support of large federal civilian agency environments.

Responsibilities

  • Assist with device enrollment and compliance.
  • Support policy and application deployments.
  • Monitor device management dashboards and flag deployment issues or noncompliant and unhealthy devices.
  • Perform approved device enrollment and policy validation tasks.
  • Assist with application assignments and Autopilot support.
  • Document incidents, procedures, symptoms, and reproduction steps before escalation.
  • Escalate complex issues and support testing.
  • Test low-risk changes under senior review.
  • Build proficiency with PowerShell and Microsoft Graph.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Company life insurance
  • Short-term and long-term disability insurance
  • 401(k) with immediate vesting
  • Professional development assistance
  • Legal Aid Assistance Program
  • Family planning and fertility assistance
  • Personal time off
  • Paid time off
  • 11 federal holidays
  • Employee Assistance Program
  • Training and development opportunities
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