Megasys Operations Supervisor

The businesses of Merck KGaA, Darmstadt, Germany • Austin, TX

7d • $86,000 - $129,000 • Onsite

About The Position

The MEGASYS® Operations Supervisor oversees technicians’ daily activities to ensure the supply of chemicals and gases needed for semiconductor manufacturing. The role coordinates and supports total gas and chemical management projects, including operations scheduling, execution, and completion, and serves as a key customer interface for operations. The supervisor drives exceptional service and flawless execution in a dynamic, expanding business, with opportunities nationwide for candidates open to travel and mobility. Potential relocation options may be available for the right candidates. This is a night-shift position with 12-hour compressed shifts.

Requirements

• Bachelor’s degree in any discipline and at least 2 years of experience in a semiconductor, chemical, or other manufacturing setting; alternatively, a high school diploma or GED and at least 8 years of experience in one of these settings.
• At least 1 year of demonstrated leadership, mentorship, coaching, team-building, or supervisory experience in an electronics or chemical manufacturing setting.
• Must be eligible to work in the United States; work authorization sponsorship is not offered.
• Open to travel and mobility.

Nice To Haves

• Bachelor’s degree in an engineering or chemical science discipline.
• At least 3 years of demonstrated leadership, mentorship, coaching, team-building, or supervisory experience in an electronics or chemical manufacturing setting.
• Experience with MAXIMO or other maintenance database systems.
• Demonstrated coaching, mentoring, and team-building skills.
• Knowledge of gas and chemical systems and SEMI construction standards.
• Proficiency with Microsoft applications such as SharePoint, Excel, Word, and PowerPoint, and Adobe Acrobat.
• Military service and hands-on mechanical skills are encouraged.

Responsibilities

• Promote a safety-first culture through safety communications and team interaction, working toward zero safety and quality incidents; supervise safety processes and requirements for shifts and assigned employees through spot checks.
• Drive continuous improvement and implement operational changes across shifts based on site needs and critical metrics; encourage change notification and compliance.
• Reinforce shift-change responsibilities and ensure accurate, complete handoffs concerning customer expectations and project deadlines.
• Serve as the main customer contact for operations and project activities, ensuring sustaining work is completed accurately and preventing gas or chemical interruptions.
• Communicate customer activity, including delayed service requests, equipment reset status, and completion of action items.
• Train and certify technicians to the proficiency required to perform service in each skill area within the scope of work.
• Perform preventative and corrective maintenance and own the non-conforming events database (MAXIMO); maintain online systems and address operational concerns promptly to reduce downtime.
• Conduct 8D investigations, perform root-cause investigations, and develop and close action items.
• Monitor and report equipment or service excursions and escalate them appropriately to the customer.
• Maintain the online shift schedule, supervise attendance and performance-related issues, and provide employee feedback as recommended or required.

Benefits

• Comprehensive paid on-the-job training program.
• Starting vacation allowance of 3 weeks.
• 401(k) match of 6%.
• Medical, dental, and vision coverage beginning on the first day of employment.
• Tuition assistance.
• Health insurance, paid time off, retirement contributions, and other perquisites.
• Position may be eligible for sales or performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager