Megasys Operations Supervisor

Merck • Austin, TX

7d • Onsite

About The Position

The MEGASYS® Operations Supervisor oversees technicians’ daily activities to ensure the supply of chemicals and gases used in semiconductor manufacturing. The supervisor coordinates and supports total gas and chemical management projects, including operations scheduling, execution, and completion, and serves as a key customer interface for operations. The role is a challenging opportunity in a dynamic and expanding business, focused on exceptional service and flawless execution. Candidates should be open to travel and mobility; opportunities are available nationwide, with potential relocation options for suitable candidates. This is a night-shift position working 12-hour compressed shifts. The role does not offer work authorization sponsorship; external applicants must be eligible to work in the United States.

Requirements

• Bachelor’s degree in any discipline and 2+ years of experience in a semiconductor, chemical, or other manufacturing setting; or high school diploma or GED and 8+ years of experience in one of those settings.
• At least 1 year of demonstrated leadership, mentorship, coaching, team-building, or supervisory experience in an electronics or chemical manufacturing setting.
• External applicants must be eligible to work in the United States; work authorization sponsorship is not offered.
• Open to travel and mobility.

Nice To Haves

• Bachelor’s degree in an engineering or chemical science discipline.
• At least 3 years of demonstrated leadership, mentorship, coaching, team-building, or supervisory experience in an electronics or chemical manufacturing setting.
• Experience with MAXIMO or other maintenance database systems.
• Demonstrated coaching, mentoring, and team-building skills.
• Knowledge of gas and chemical systems and SEMI construction standards.
• Proficiency with Microsoft applications such as SharePoint, Excel, Word, and PowerPoint, and Adobe Acrobat.
• Veterans from any branch or MOS with hands-on mechanical skill sets are encouraged to apply.

Responsibilities

• Promote a safety-first culture through safety communications and team interaction to achieve zero safety and quality targets.
• Supervise BSP safety processes and requirements for shifts and assigned employees, including spot checks.
• Drive continuous improvement and implement operational changes based on site needs and critical metrics across shifts.
• Ensure change notifications and compliance with operational changes across shifts.
• Reinforce shift-change responsibilities and ensure accurate handoffs about customer expectations and project deadlines.
• Serve as the main customer contact for operations and project activities.
• Ensure sustaining activities are completed accurately and prevent gas or chemical interruptions.
• Communicate customer activity, including delayed service requests, equipment reset status, and action-item completion.
• Train and certify technicians to achieve the proficiency required for service within each skill area and scope of work.
• Complete preventative and corrective maintenance and manage the non-conforming events database (MAXIMO).
• Maintain online systems to address operational concerns promptly and reduce downtime.
• Conduct 8D investigations, perform root-cause investigations, and develop and close action items.
• Monitor and report equipment or service excursions and escalate them appropriately to the customer.
• Maintain the online shift schedule, supervise attendance and performance-related issues, and provide employee feedback as recommended or required.

Benefits

• Comprehensive paid on-the-job training program.
• Starting vacation allowance of 3 weeks.
• 6% 401(k) match program.
• Medical, dental, and vision coverage beginning on the first day of employment.
• Tuition assistance program.
• Paid time off (PTO).
• Retirement contributions.
• Position may be eligible for sales or performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level