Megasys Operations Supervisor

The businesses of Merck KGaA, Darmstadt, Germany•Boise, ID
•$82,600 - $123,800•Onsite

About The Position

The MEGASYS® Operations Supervisor oversees technicians’ daily activities to ensure the supply of chemicals and gases needed for semiconductor manufacturing. The role coordinates and supports total gas and chemical management projects, including operations scheduling, execution, and completion, and serves as a key customer interface for operations. The supervisor promotes safety, quality, and continuous improvement while ensuring reliable service and minimizing interruptions. The role may involve travel and mobility, with potential relocation options for suitable candidates. The position does not offer work authorization sponsorship; external applicants must be eligible to work in the US.

Requirements

  • Bachelor’s degree in any discipline and at least 2 years of experience in a semiconductor, chemical, or other manufacturing setting; alternatively, a high school diploma or GED and at least 8 years of experience in one of those settings.
  • At least 1 year of demonstrated leadership, mentorship, coaching, team-building, or supervisory experience in an electronics or chemical manufacturing setting.
  • Eligible to work in the US; work authorization sponsorship is not offered.
  • Willingness to travel and be mobile.

Nice To Haves

  • Bachelor’s degree in an engineering or chemical science discipline.
  • At least 3 years of demonstrated leadership, mentorship, coaching, team-building, or supervisory experience in an electronics or chemical manufacturing setting.
  • Experience with MAXIMO or other maintenance database systems.
  • Demonstrated coaching, mentoring, and team-building skills.
  • Knowledge of gas and chemical systems and SEMI construction standards.
  • Proficiency with Microsoft applications such as SharePoint, Excel, Word, and PowerPoint, and Adobe Acrobat.
  • Military service with hands-on mechanical skills; veterans from any branch or MOS are encouraged to apply.

Responsibilities

  • Promote a safety-first culture through safety communications and team interaction, and supervise safety processes and requirements for assigned shifts and employees.
  • Drive continuous improvement based on site needs and operational metrics, and implement and communicate changes across shifts.
  • Reinforce shift-change responsibilities and ensure accurate, complete handoffs covering customer expectations and project deadlines.
  • Serve as the main customer contact for operations and project activities, and ensure sustaining activities are completed accurately to prevent gas or chemical interruptions.
  • Communicate customer activity, including delayed service requests, equipment reset status, and action-item completion.
  • Train and certify technicians to achieve the proficiency required for their assigned skill areas and scope of work.
  • Perform preventative and corrective maintenance and manage the non-conforming events database (MAXIMO). Maintain online systems to address operational concerns and reduce downtime.
  • Conduct 8D investigations, perform root-cause analysis, and develop and close action items.
  • Monitor and report equipment or service excursions and escalate them appropriately to the customer.
  • Maintain the online shift schedule, supervise attendance and performance-related issues, and provide employee feedback as recommended or required.

Benefits

  • Comprehensive paid on-the-job training program.
  • Starting vacation allowance of 3 weeks.
  • 6% 401(k) match program.
  • Medical, dental, and vision benefit coverage beginning on the first day of employment.
  • Tuition assistance program.
  • Position may be eligible for sales- or performance-based bonuses.
  • Paid time off (PTO).
  • Retirement contributions.
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