Meetings and Events Services Manager
About The Position
Schulte Hospitality Group is seeking an energetic, experienced, and hands on Meetings and Events Services Manager to join our team! Schulte Hospitality Group is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! When you join Schulte Hospitality Group you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Hospitality Group provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package.
Requirements
- Meticulous attention to detail with the ability to coordinate multiple moving parts simultaneously.
- Excellent interpersonal and negotiation skills for interacting with clients, staff, and external partners.
- The ability to remain calm under pressure and adapt quickly to last-minute changes or emergencies.
- Typically requires a bachelor's degree in hospitality, communications, or business, paired with 2 to 5 years of event or catering management experience.
- Minimum of High School education, post-high school education preferred.
- Minimum of three (3) years in hotel or conference Catering/Sales /Event Services.
- Ability to communicate effectively verbally and in writing.
- Excellent listening and problem-solving skills.
- Ability to exceed expectations of guests and team members.
- Negotiating Skills.
- Strong computer skills.
- Must have flexible work hours that may include evenings, weekends, and holidays.
Nice To Haves
- post-high school education preferred
Responsibilities
- Meet with clients to define event objectives, target audiences, and specific logistical or catering needs.
- Negotiate contracts and manage relationships with external vendors, including audiovisual technicians, caterers, and entertainers.
- Draft and distribute detailed Event Orders (or BEOs) to ensure kitchen, banquet, and housekeeping teams are aligned on requirements.
- Develop and manage event budgets, track all expenses, process invoices, and maintain profitability targets.
- Supervise event setup, registration, and teardown, troubleshooting any issues that arise to minimize disruptions.
- Analyze event success metrics, process attendee feedback, and track ROI to refine future strategies.
- Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience.
- Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures.
- Provide prompt and accurate responses to all client requests for proposals and information.
- Consistently meet or exceed sales goals including predetermined revenue and sales activity.
- Completes daily/weekly/monthly reports as directed by the DOS/GM.
- Perform various other duties as assigned to meet business objectives.
Benefits
- Work Today, Get Paid today, with Daily Pay!
- Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
- Multiple Health Insurance and Life Insurance options
- 401k Plan + Company Match for eligible associates
- Paid Parental Leave
- Paid Time Off
- Holiday Pay
- Pet Insurance
- Employee Assistance Program
- Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
