Meeting Room Support

JLL•Cincinnati, OH

3d•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. As a Meeting Room Support associate, you will serve as a primary point of contact for all meeting room operations, audio-visual support, and conference services. Your core responsibilities include configuring meeting spaces with appropriate furniture and equipment setups, conducting daily facility inspections, and maintaining comprehensive AV inventory records through our asset tracking database. You'll provide hands-on technical support by diagnosing and resolving audio-visual issues, coordinating video conference assistance in partnership with Cisco vendors, and delivering white-glove service for VIP video calls. This role requires a customer-focused attitude.

Requirements

Experience operating projectors, flat screens, microphones, control systems, and conferencing platforms including MS Teams.
Proficiency in MS Office applications, particularly Excel, Outlook, and Teams.
Strong organizational and multitasking abilities to work independently under time constraints.
Ability to lift up to 50 lbs. and perform frequent movement throughout the facility.
Excellent written and verbal communication skills.
Detail-oriented with the ability to maintain professionalism under pressure.
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

Experience in AV and meeting room support.
A proactive team player who delivers exceptional customer service.
Approaches challenges as opportunities for innovative solutions.
A change agent who participates in ongoing training and continuous improvement initiatives.

Responsibilities

Configure meeting spaces with appropriate furniture and equipment setups.
Conduct daily facility inspections.
Maintain comprehensive AV inventory records through our asset tracking database.
Provide hands-on technical support by diagnosing and resolving audio-visual issues.
Coordinate video conference assistance in partnership with Cisco vendors.
Deliver white-glove service for VIP video calls.
Set up or break down furniture and equipment for large meetings and events.
Embody JLL's core values of ethics, teamwork, and excellence.