Meeting Production Specialist

VersaTech•Silver Spring, MD

8d•Onsite

About The Position

VersaTech is an ISO-certified provider of innovative technology solutions to the public sector, providing services that include Digital Transformation, IT Infrastructure Support, Cyber Security, Agile Software Development, Audio Visual Solutions, and Healthcare Consulting. Our long record of customer satisfaction and commitment to excellence provides assurance to our clients that we have the talent, management, and innovation necessary to solve their problems and exceed expectations. The Meeting Production Specialist is rounded and experienced in commercial audiovisual systems with the ability to excel under limited supervision. The Meeting Production Specialist has a deep command of conference room AV systems and various, virtual collaboration platforms, accompanied by a real-world understanding of the challenges our customers experience in a hybrid meeting environment. This ideal candidate possesses advanced hardware and software troubleshooting skills with a concierge level of customer service. They are well versed in all aspects of government-based, virtual webinar coordination with the ability to schedule and effectively communicate a clear plan, leading to a successful event. This Specialist must be able to lead projects and small teams of 1-3 technicians ensuring projects are completed timely and accurately.

Requirements

Bachelor’s Degree in Technical Field with 3+ years of relevant experience, or 8 years of relevant experience in lieu of a degree.
Must understand AV conference room system operation and signal flow.
Experience working in a government environment preferred.
Ability to obtain and maintain public trust clearance.
Audio Visual Technician certification (AVT) must be completed within 90 days of employment.
Must have a valid driver’s license.

Nice To Haves

Certified Technical Specialist (CTS) certification is a plus.

Responsibilities

As a lead, they can take on tasks without supervision and show initiative in self-assigning tasks to areas that require additional support.
Excellent written and verbal communication skills.
Able to offer unique and practical solutions to clients' needs while demonstrating the ability to adapt and present suitable alternatives.
Expert in virtual meeting technology including webinar with advanced troubleshooting skills and the ability to work with poise in a high-paced government environment.
Stay up-to-date with the latest changes in core functionality and tools.
Deep understanding of various physical in-room conference systems including troubleshooting AV racks, teleconference-VTC codecs, Creston/AMX, and related touch panel systems.
Create, coordinate, and maintain deadlines from pre-meeting through post-production responsibilities.