Meeting & Events Associate - Lebanon, IN

CBRE HV•Lebanon, PA

About The Position

The Meeting & Events Associate works within CBRE’s Workplace Experience function, providing customer service to clients and visitors at a designated building. The role assists with coordinating and executing small to medium meetings, conferences, and events, with a facilities technician scope that includes work-order management, inspections, routine maintenance, repairs, and support for desk moves and small projects. Work is carried out under close supervision and guidance using defined procedures.

Requirements

Currently authorized to work in the United States without visa sponsorship now or in the future.
High school diploma or GED.
Up to 2 years of job-related experience.
Ability to fulfill physical requirements, including stooping, standing, walking, and climbing stairs.
Ability to lift and carry heavy loads of 50 pounds or more.
Ability to follow basic work routines and standards.
Communication skills sufficient to exchange straightforward information.
Working knowledge of Microsoft Office products such as Word, Excel, and Outlook.
Strong organizational skills and an inquisitive mindset.

Responsibilities

Serve as a secondary point of contact for smaller meetings and events and support larger, more complex events as needed.
Coordinate guest services with clients, vendors, and team members, including arrival experience, transportation, signage, displays, special-needs requirements, printing, and event security.
Create a hospitable environment for attendees, event owners, and vendors on event days.
Assist with conference room turnover, midday refreshes, and reconfiguration of rooms for evening indoor and outdoor use.
Respond to event needs such as supplies, equipment, food and beverage services, and facility security.
Set up and refresh rooms; remove food, beverage, and service items; and maintain outlines of small-space configurations, decor options, and event-related items.
Check rooms and ensure technical and visual spaces are functional; troubleshoot audio and technical issues.
Manage a small inventory of event supplies.
Coordinate the master meetings and events calendar for small to medium event spaces and communicate schedules to the team and service providers.
Assist with post-event reporting and reconciliation, and escalate potential issues and concerns as appropriate.
Review assigned work orders and partner with available teams to track completion.
Manage work orders in a CMMS system, documenting labor hours and assets and ensuring on-time completion.
Inspect installations for compliance with building codes and safety regulations, and inspect buildings, grounds, and equipment for unsafe or malfunctioning conditions.
Conduct routine maintenance inspections, troubleshoot potential issues, and make repairs.
Respond promptly to emergencies and customer requests.
Conduct quality assurance checks and oversee materials inventory.
Coordinate daily workload, emergency repairs, and quality assurance checks.
Document and report activities to supervisors and maintain a professional appearance and language.
Work approved overtime as needed.
Work with the Space & Occupancy team to schedule and perform desk moves, which may involve packing items and setting up equipment according to specific instructions.
Work on small projects and perform other duties as assigned.