Meeting Air Coordinator

BCD

1d • $52,000 - $61,000 • Remote

About The Position

In this role, you will be responsible for booking and/or ticketing airline reservations as requested by our program participants and as assigned group programs. You will provide guidance to clients on our services, qualify all meeting requests, support services to event manager and Meeting Planners, and assist as needed to ensure the successful completion of meeting and or event.

Requirements

• Prior corporate travel or meeting air coordination experience
• Demonstrated experience managing complex, multi-attendee air travel within a structured corporate travel environment
• Advanced GDS and Concur proficiency
• Proven ability to independently build, audit, and maintain accurate meeting profiles in GDS and Concur, including testing and validation of booking parameters
• Strong data management and reporting skills
• Experience producing detailed Arrival & Departure and spend reports with a high level of accuracy; advanced Excel proficiency required
• Demonstrated adherence to structured SOP environments
• Proven ability to follow detailed intake processes, compliance requirements, and approval workflows without deviation
• Exceptional attention to detail with financial risk awareness
• Track record of minimizing booking errors, managing ticketing deadlines, identifying discrepancies proactively, and understanding the financial impact of air changes and unused tickets

Responsibilities

• Serve as main contact within the operations team for all participant services related to an event
• Support online registration via CVENT with online bookings via Concur
• Use the appropriate the BCD tools, GDS and systems to complete requests
• Demonstrate knowledge of airline supplier rules, including airline contracts held by client or BCD
• Complete assigned work to meet SLAs on all assigned accounts
• Work within customer budgetary guidelines and advise Attendee Services Coordinator of any concerns
• Provide travel offers and general travel advice to travelers
• Update Standard Operations Procedures (SOPs) as needed

Benefits

• Flexible working hours
• Work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed