MedSpa Assistant Clinic Manager

Princeton MedSpa Partners•Loveland, CO

4d•Hybrid

About The Position

Allura Skin, Laser & Wellness Clinic is a full service medically focused skin care and wellness clinic dedicated to enhancing the lives of our patients – both women and men. Voted NOCO’s Best MedSpa, we are proud to offer advanced technologies and techniques in the field of aesthetics and wellness, as well as top medical grade skin care products. Our commitment is to provide safe, personalized services in a relaxed atmosphere with an experienced team. With frequent advances in the science of skin rejuvenation and overall wellness, our professionals ensure they have the training and product knowledge they need to best serve you! This position is full-time Monday- Friday 8am -5pm and occasional Saturdays. This position must be able to work between two locations (Fort Collins & Loveland). We are seeking a highly organized and professional Assistant Clinic Manager with experience in the medical aesthetics, dermatology, or plastic surgery industry. The ideal candidate is detail-oriented, tech-savvy, and passionate about delivering an outstanding client experience. To support the Clinic Manager in all aspects of operational management of the Clinic to ensure the smooth running of the Clinic.

Requirements

Minimum 2+ years of experience in management or supervisory role within a medical aesthetics, dermatology, or plastic surgery Clinic is required.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and Clinic management software is required.
Knowledge of EMR systems and medical billing processes is required.
Strong organizational and multitasking abilities.
Excellent leadership and problem-solving skills.
Ability to work in a fast-paced, high-end environment while maintaining attention to detail.
Strong communication & interpersonal skills to manage staff and patient relations both written and verbal.
Ability to maintain client confidentiality and adhere to HIPAA regulations.

Nice To Haves

Knowledge of beauty or wellness services is a plus.

Responsibilities

Provide high level administrative support to the Clinic
Day-to-day clinic premises management
Day-to-day operational support of the patient facing roles in the clinic
Excellent communication with the Clinic Manager
Daily planning and execution with front desk leader to maximize patient scheduling using business rules and related software interfaces
Developing and implement action plans to drive patient outreach initiatives in order to fill schedule(s)
Handle inbound and outbound calls, emails, and inquiries
Process purchasing and payments, manage invoices, and maintain accurate financial records.
Coordinate with medical staff to ensure smooth patient flow and efficient operations.
Assist with marketing efforts, including social media and promotional events.
Monitor inventory of medical and office supplies, ensuring timely reordering while maintaining appropriate stock.
Bi-monthly inventory process and counts are streamlined and accurate
Support financial tasks such as invoicing, billing reconciliation, and expense tracking.
Assist in maintaining compliance with medical regulations, licensing, and HIPAA requirements.
Train and support front desk and administrative staff to uphold high service standards.
Address patient concerns and ensure an exceptional client experience.
Collaborate with marketing teams to support promotions, social media efforts, and patient engagement strategies.
Act as a liaison between clinical staff and administration to improve efficiency.