Meds-To-Beds Coordinator
About The Position
VytlOne is seeking a full-time, customer-service-oriented Patient Care Coordinator for its Meds-To-Beds program at St. John's Episcopal Hospital Outpatient Pharmacy. The coordinator is an integral part of the care team, works independently, and builds credible relationships with patients, clinicians, internal pharmacy staff, and other stakeholders to provide specialized prescription care in a fast-paced outpatient hospital pharmacy setting. The role supports patients preparing for discharge by arranging prescriptions and medication delivery, coordinating pharmacist consultations, helping patients understand and access pharmacy services, and addressing insurance and financial assistance needs. The estimated compensation range is $24–$28 per hour.
Requirements
- Active PTCB certification is required.
- High school diploma or equivalency.
Nice To Haves
- Prior pharmacy experience in a high-volume, fast-paced pharmacy.
- Prior Patient Care Coordinator experience.
Responsibilities
- Interact with patients to obtain permission to fill discharge medications, confirm eligibility and payment method, and provide appropriate education.
- Procure patient information and prescriptions before discharge.
- Coordinate with the clinical care team, case management, and other staff to ensure medications are delivered without delaying discharge.
- Enter medication orders from doctors’ order sheets or prescriptions and enter correct billing data.
- Complete and file paperwork needed for payment and delivery of pharmacy supplies, and monitor lost charges.
- Schedule and coordinate pharmacist consultation reviews of prescribed medications to support adherence and education.
- Deliver medications to patients and/or nursing units under the direct supervision of a licensed pharmacist as part of the Meds-To-Beds service.
- Educate potential patients about discharge services and explain how to use pharmacy services to access prescription care.
- Identify and resolve insurance billing adjudication issues, facilitate prior authorizations, and help patients locate financial assistance as needed.
- Conduct weekly follow-up calls with hospital patients after discharge to ensure aftercare plans have been met.
- Work in hospital and pharmacy settings and build strong relationships with patients, hospital staff, the pharmacy team, clients, and other stakeholders.
- Perform other job-related duties as assigned.
Benefits
- $850 individual annual medical deductible.
- $25 office visit copays.
- Low biweekly premiums.
- Company-paid basic life and AD&D insurance.
- Company-paid short-term and long-term disability insurance.
- Prescription, dental, and vision coverage.
- Flexible spending account (FSA).
- Employer-matched 401(k) plan.
- Industry-leading PTO plan.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
