About The Position

The Medication Therapy Management (MTM) Pharmacy Technician at PipelineRx (now a part of Evernorth Health Services) supports Remote Pharmacy Services by collecting and documenting accurate patient medication histories, assisting pharmacists, and performing related clinical and administrative tasks. The Pharmacy Technician Lead supports the daily operations of the MTM team while also performing MTM technician duties. This role helps coordinate workflow, supports training and onboarding, provides guidance to team members, and works with leadership to maintain quality, productivity, and service goals.

Requirements

  • National Pharmacy Technician Certification required.
  • 4+ years Pharmacy Technician experience; 3+ year(s) with Medication History Experience hospitals.
  • Prescription data entry and project coordination experience.
  • Strong computer skills
  • Experience with Epic, Cerner and/or MediTech.
  • Ability to work independently or within a team.
  • Strong communication, interpersonal, and technology skills; emergency availability.
  • Reliable internet connectivity provided through a wired ethernet connection. A mobile or hot spot environment is not acceptable, and you may need to purchase an Ethernet cord depending on your current set up.
  • Internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Responsibilities

  • Lead daily MTM team operations while performing Medication Therapy Management technician duties, including patient outreach, appointment scheduling, and documentation.
  • Support workflow coordination, workload distribution, and team productivity to ensure service and quality goals are met.
  • Train, onboard, coach, and mentor MTM technicians while serving as a resource for process and operational questions.

Benefits

  • Day 1 medical insurance
  • 401(k) plan with employer match
  • Paid Time Off
  • Competitive Benefit package
  • Growth and Advancement opportunities
  • medical, vision, dental, and well-being and behavioral health programs
  • company paid life insurance
  • tuition reimbursement
  • a minimum of 18 days of paid time off per year
  • paid holidays
  • leaves of absence
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