Medication History Technician (Pharmacy) - FT - Rotating Shifts

Mary Washington Healthcare•Fredericksburg, VA

1d•$22 - $31

About The Position

The Medication History Technician assists pharmacy, nursing, and medical staff in obtaining accurate home medication lists for patients entering the hospital and communicating that information verbally or electronically to the appropriate provider of care. The position requires a commitment to quality service for patients, the public, and co-workers. The technician prioritizes medication-history workflow for hospital-defined patient types who will be or have been admitted. They gather and verify medication information through chart review, patient or caregiver interviews, and calls to retail pharmacies and physician offices. They document medication histories and last-dose information in the computer system, review printed reports with patients, and help compare electronic home medication lists with admission orders. The technician works with nurses, pharmacists, and physicians to resolve discrepancies, gathers allergy information, uses medication-information resources, collects data for hospital quality reporting, and troubleshoots pharmacy-system problems. Other duties may include pharmacy coverage. The role requires a high school diploma or equivalent, current PTCB certification or eligibility to complete it within six months of hire, Virginia Board of Pharmacy technician licensure, and at least two years of pharmacy technician experience. Retail pharmacy experience and graduation from an accredited pharmacy technician program are preferred. The position involves rotating shifts and requires tolerance for irregular hours, including evenings, nights, and weekends. Compensation is $21.96–$30.74.

Requirements

High school diploma or equivalent.
Current PTCB certification, or eligibility to successfully complete certification within six months of hire.
Virginia Board of Pharmacy technician licensure.
At least two years of pharmacy technician experience.
Strong mathematics and interpersonal skills.
Ability to work with computers.
Ability to work in a versatile environment and manage multiple tasks.
Critical-thinking and analytical skills; ability to multitask, communicate effectively, collaborate with a multidisciplinary team, and cope with difficult situations.
Ability to tolerate irregular hours, including evenings, nights, and weekends.
Physical ability to use arms and hands constantly; stand, walk, and sit frequently; bend, stoop, and squat occasionally; lift 35 pounds; and push and pull up to 20 pounds.
Auditory and visual skills, including color determination.
Ability to wear appropriate personal protective equipment when needed.

Nice To Haves

At least two years of experience in a retail pharmacy environment.
Graduation from an accredited pharmacy technician program.

Responsibilities

Prioritize workflow, focusing first on hospital-defined patient types who will be or have been admitted.
Obtain accurate home medication histories through chart review, patient or caregiver interviews, and calls to retail pharmacies and physician offices.
Process medication-history information and enter it accurately into the computer system, including last-dose information; print reports and review them with patients for accuracy.
Update electronic home medication databases and compare medication lists with orders written upon hospital admission.
Work with nursing staff, pharmacists, and physicians to resolve medication discrepancies.
Obtain complete allergy information, including reaction types, enter it accurately into the computer system, and consult a pharmacist when allergy information is unclear.
Use appropriate medication-information resources to identify medications as needed.
Collect appropriate data for reporting to hospital quality committees.
Use pharmacy systems appropriately and troubleshoot problems as necessary.
Perform other assigned duties, including coverage in the pharmacy.