Medication History Specialist - North Fulton - PRN

Wellstar Health System•Roswell, GA

5d•Onsite

About The Position

The Medication History Specialist (MHS) is an integral member of the Emergency Department team and works with patients identified for hospital admission to obtain and document the best possible medication history. The role helps promote safe, high-quality care by reducing medication duplications, omissions, and potential errors. Medication histories are entered into the electronic medical record and used by physicians, pharmacists, nurses, and other healthcare providers to inform treatment plans, medication orders, and discharge planning. The MHS gathers and clarifies medication information through patient and family interviews, prescription-bottle review, and contact with community pharmacies and physician offices. The specialist communicates relevant history to healthcare professionals, monitors the Emergency Department tracking board for potential admissions and complex patients, and updates the home medication record after admission to reflect ordered or active prescription medications. The role works under the direction of Pharmacy and Emergency Department leadership, the Medication Safety Officer, and nurses as needed to resolve discrepancies. It also requires compassionate, professional service to patients and families, along with successful completion of medication-reconciliation, annual competency, and quality-assurance requirements.

Requirements

High school diploma or GED.
At least 2 years of pharmacy technician experience.
Certifications required upon hire: CPHT (Certified Pharmacy Technician) and PHT (Registered Pharmacy Technician).
Ability to pass the Pharmacy Technician medication reconciliation competency test and annual competency and quality-assurance metrics.
Minimal typing skills and basic computer skills.
Good oral communication, problem-solving, interpersonal, and basic management skills.
Ability to lift at least 30 pounds and push a transportation cart of approximately 100 pounds.
Ability to communicate effectively with patients of all populations and with pharmacists, nurses, family members, and others to obtain medication history information.
Professionalism, patience, compassion, and service-excellence skills.

Nice To Haves

Retail pharmacy experience.

Responsibilities

Obtain and clarify patients’ home medication lists using drug-information resources, community pharmacies, physician offices, patient and family interviews, and prescription bottles.
Identify prescription medications, over-the-counter drugs, and herbal or dietary supplements, including their correct drugs and doses.
Enter patients’ home medications into the electronic medical record.
Provide medication histories and related patient information to nurses, physicians, pharmacists, and other medical professionals.
Monitor the Emergency Department tracking board for potential admissions and highly complex patients who need medication histories.
Upon notification of admission, update the home medication record in the electronic medical record to match ordered or active prescription medications.
Work with Pharmacy and Emergency Department leadership, the Medication Safety Officer, and nurses to resolve discrepancies or errors in home medication orders.
Provide effective, professional customer service during phone calls and interactions with patients, families, and colleagues.
Make rounds in the Emergency Department with nursing staff, physician staff, and patients.
Comply with Wellstar Health System policies, standards of work, and code of conduct.
Perform other duties as assigned.