Medication Coordinator

AltruixUniontown, PA
Onsite

About The Position

We are seeking a Medication Coordinator to serve as the bridge between our partner clinics and our specialty pharmacy. In this vital onsite role, you will build relationships with clinic staff, assist individuals with their medications and insurance, and promote Altruix's pharmacy services. Your work will ensure individuals receive the support and medication management they need to thrive. This role also offers a unique opportunity to grow your career in pharmacy. Employees hired as Medication Coordinators will be expected to obtain their State Pharmacy Technician Registration. Altruix will provide and pay for the required Pharmacy Technician training and registration process. Once registered, employees may have the opportunity to transition into a Pharmacy Technician role with increased responsibilities and a corresponding increase in compensation. If you're passionate about helping others, enjoy building relationships, and are looking for a company that invests in your professional growth, we'd love to hear from you.

Requirements

  • Minimum of six (6) months of healthcare, behavioral health, customer service, or related experience.
  • Excellent communication and relationship-building skills.
  • Strong organizational skills and attention to detail.
  • Comfortable working with insurance information and healthcare documentation.
  • Willingness to obtain a State Pharmacy Technician Registration with company-sponsored training and support.
  • Ability to work independently while providing exceptional customer service.

Nice To Haves

  • Experience working in behavioral or mental health settings preferred.
  • Sales, outreach, or marketing experience strongly preferred.

Responsibilities

  • Act as an onsite liaison between the partner clinic and Altruix Pharmacy.
  • Build and maintain strong relationships with agency staff and individuals receiving care.
  • Educate clinic staff and individuals on Altruix's pharmacy services and support offerings.
  • Recruit and enroll individuals into Altruix Pharmacy by collecting enrollment forms and insurance information.
  • Collect prescriptions and facilitate timely transmission to the pharmacy.
  • Ensure individual insurance information is current and accurately maintained.
  • Support individuals with medication-related questions by coordinating communication with pharmacists.
  • Assist with prior authorizations, insurance issues, and patient assistance programs.
  • Monitor medication compliance through regular outreach to individuals (at least monthly).
  • Manage prescription refills by monitoring reports and coordinating with prescribers.
  • Assist with medication deliveries when permitted by state regulations.
  • Check medication storage areas and monitor medication expiration dates for both personal and house account medications.
  • Identify medication discrepancies, dose changes, or discontinued medications and communicate concerns appropriately.
  • Perform additional duties as assigned.

Benefits

  • Medical, Dental, Vision, Life Insurance, and Long-Term Disability
  • 401(k)
  • Paid Time Off
  • Paid Holidays
  • Opportunities for professional growth within a growing specialty pharmacy organization
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