Medication Access Technician - Specialty Pharmacy

Nationwide Children's Hospital • Columbus, OH

2d

About The Position

The Medication Access Technician ensures timely and efficient access to select medications by conducting benefits investigations, submitting prior authorizations, and assisting with denial management. The role supports clinic team members, patients, and caregivers with medication access and coordinates with external pharmacies, copay assistance programs, insurers, and other stakeholders. The position also gathers and documents information in the electronic health record and helps streamline communication and coordination of care.

The schedule is Monday through Friday, 8 a.m. to 5 p.m. A high school diploma or equivalent is required. The technician must be registered with the Ohio Board of Pharmacy as a Registered or Certified Pharmacy Technician and must hold pharmacy technician certification or provide a documented passing exam score before the start date.

Requirements

• High school diploma or equivalent.
• Registration with the Ohio Board of Pharmacy as a Registered or Certified Pharmacy Technician.
• Pharmacy technician certification or a documented passing score on a certification exam (PTCB or ExCPT) before the start date.
• Effective interpersonal, verbal, and written communication skills.
• Ability to problem solve and work independently.
• Strong attention to detail for accurate documentation.
• Accountability to ensure alignment with processes and patient needs.

Nice To Haves

• Two years of experience as a pharmacy technician in a pharmacy area related to the position.
• Pharmacy or medical billing experience.

Responsibilities

• Perform benefits investigations and submit prior authorizations for select medications and clinics within the organization.
• Support prior authorization denial management, including appeals, patient assistance program applications, and claims review as needed.
• Assist clinic team members, patients, and caregivers with access to select medications.
• Work with external pharmacies and copay assistance programs as needed.
• Gather information needed to support medication access and document it clearly and appropriately in the electronic health record.
• Collaborate with pharmacy and clinic team members and external stakeholders, including insurance providers, to support effective communication and coordination of care.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED