Medicare Sales Agent - Remote in NC, SC, GA, WV, IN, & MI

UnitedHealth Group • Charlotte, NC

3d • $50,000 - $80,000 • Remote

About The Position

UnitedHealthcare (UHC) is seeking dedicated sales professionals for remote Medicare Sales Agent openings. This inbound call role offers a competitive base salary plus monthly sales incentives based on performance. Agents will consult customers on their insurance needs, matching them with appropriate coverages, products, and benefits. New hires must complete UHC Portfolio Agent New Hire training and demonstrate proficiency. The role offers the flexibility of remote work for residents in North Carolina, South Carolina, Georgia, West Virginia, Indiana, and Michigan.

Requirements

• High School Diploma/GED OR 4+ years of customer service/sales experience
• Current and active Health Insurance license in state of residence
• 1+ years of recent sales experience utilizing a health insurance license, or a bachelor’s degree
• Ability to work regularly scheduled shifts, including the training period, with the flexibility to adjust daily schedule and work overtime and/or weekends as needed
• Current residence in one of the following states: North Carolina, South Carolina, Georgia, West Virginia, Indiana, or Michigan
• All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
• Candidates are required to pass a drug test before beginning employment.

Nice To Haves

• Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
• Flexibility to customize approach to meet all types of caller communication styles and personalities

Responsibilities

• Answer incoming phone calls from prospective members, identify the type of assistance and information the customer needs with the goal of converting caller to a qualified lead and sale
• Follow up with members on questions or to review current or new products and services
• Navigate multiple computer systems to document member information while maintaining active listening and engagement with members
• Demonstrate knowledge of the product portfolio by addressing needs of members, explaining the differences between products, and assisting selection of products to best meet their needs
• Assist in completing the enrollment application over the phone, staying consistent with product requirements and enrollment guidelines
• Meet the goals established for the position in the areas of performance, attendance, and consumer experience
• Meet and maintain requirements for agent licensure, appointments, and annual product certification

Benefits

• Up to $3,000 SIGN ON BONUS FOR LICENSED EXTERNAL & INTERNAL APPLICANTS (Note: Bonus only for external candidates)
• Guaranteed base pay + monthly sales incentive earning potential
• Realistic Job Preview video
• Competitive base salary
• Bonuses based on sales performance
• 15 days accrued Paid Time Off during first year of employment
• 8 Paid Holidays
• Medical Plan options
• Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance
• Short-term disability and Long-term disability coverage
• 401(k) Savings Plan
• Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED