Medicare Sales Agent - Remote in ME, VT, & NH

UnitedHealth Group • Nashua, NH

8d • $50,000 - $80,000 • Remote

About The Position

UnitedHealthcare (UHC) is seeking dedicated sales professionals for remote Medicare Sales Agent openings. In this inbound call role, you will receive a competitive base salary and bonuses based on sales performance. You will consult customers on their insurance needs and match them with the correct coverages, products, and benefits. New hires will undergo a UHC Portfolio Agent New Hire training program to ensure proficiency. This role offers the flexibility of remote work for residents of Vermont, New Hampshire, and Maine.

Requirements

• High School Diploma/GED OR 4+ years of customer service/sales experience
• Current and active Health Insurance license in state of residence
• 1+ years of recent sales experience utilizing a health insurance license, or a Bachelor’s degree
• Ability to work regularly scheduled shifts, including the training period, with flexibility to adjust daily schedule and work overtime and/or weekends as needed
• Current residence in Vermont, New Hampshire, or Maine
• All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Nice To Haves

• Familiarity with computer and Windows PC applications, including the ability to learn new and complex computer system applications
• Flexibility to customize approach to meet all types of caller communication styles and personalities

Responsibilities

• Answer incoming phone calls from prospective members, identify assistance needs, and convert callers to qualified leads and sales.
• Follow up with members regarding questions or to review current or new products and services.
• Navigate multiple computer systems to document member information while actively listening and engaging with members.
• Demonstrate product portfolio knowledge by addressing member needs, explaining product differences, and assisting with product selection.
• Assist in completing enrollment applications over the phone, adhering to product requirements and enrollment guidelines.
• Meet performance, attendance, and consumer experience goals.
• Meet and maintain requirements for agent licensure, appointments, and annual product certification.

Benefits

• Up to $3,000 Sign-on Bonus for licensed external & internal applicants (Note: Bonus only for external candidates)
• Guaranteed base pay + monthly sales incentive
• Average annual earnings $50K – $65K, with top performers earning $80K (+)
• 15 days accrued Paid Time Off during first year of employment
• 8 Paid Holidays
• Medical Plan options
• Health Spending Account or Health Saving Account participation
• Dental Insurance
• Vision Insurance
• Life & AD&D Insurance
• Short-term disability coverage
• Long-term disability coverage
• 401(k) Savings Plan
• Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED