Medicare Sales Agent - Remote in Texas, Tennessee, & Kentucky
About The Position
UnitedHealthcare (UHC) is seeking dedicated sales professionals for remote Medicare Sales Agent openings. In this role, you will receive a competitive base salary and bonuses based on sales performance. You will consult customers on their insurance needs and match them with the correct coverages, products, and benefits. New hires will undergo training to demonstrate proficiency in the UHC Portfolio Agent New Hire training. This is a remote role for residents of Texas, Tennessee, and Kentucky. The work schedule involves operating hours Monday – Friday from 7:00 AM to 7:00 PM CST, with rotational weekend work. It is a full-time position with flexibility required due to business seasonality. The role begins with an onsite training program in a standard day shift for 6-10 weeks.
Requirements
- High School Diploma/GED OR 4+ years of customer service/sales experience
- Current and active Health Insurance license in state of residence
- 1+ years of recent sales experience utilizing a health insurance license, or a bachelor’s degree
- Ability to work regularly scheduled shifts, including the training period, with flexibility to adjust daily schedule and work overtime and/or weekends as needed
- Current residence in Tennessee, Kentucky, or Texas
- All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Nice To Haves
- Familiarity with computer and Windows PC applications, including the ability to learn new and complex computer system applications
- Flexibility to customize approach to meet all types of caller communication styles and personalities
Responsibilities
- Answer incoming phone calls from prospective members, identify assistance needs, and convert callers to qualified leads and sales.
- Follow up with members regarding questions or to review current or new products and services.
- Navigate multiple computer systems to document member information while maintaining active listening and engagement.
- Demonstrate product portfolio knowledge by addressing member needs, explaining product differences, and assisting with product selection.
- Assist in completing enrollment applications over the phone, adhering to product requirements and enrollment guidelines.
- Meet established goals for performance, attendance, and consumer experience.
- Meet and maintain requirements for agent licensure, appointments, and annual product certification.
Benefits
- Up to $3,000 Sign-on Bonus for licensed external applicants
- Guaranteed base pay + monthly sales incentive earning potential
- Average annual earnings $50K – $65K, with top performers earning $80K (+)
- 15 days accrued Paid Time Off during first year of employment
- 8 Paid Holidays
- Medical Plan options
- Health Spending Account or Health Saving account participation
- Dental, Vision, Life & AD&D Insurance
- Short-term and Long-term Disability coverage
- 401(k) Savings Plan
- Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
