Medical Transcriptionist

Compass Connections • Robstown, TX

1d • Onsite

About The Position

Compass Connections is hiring a Medical Transcriptionist for its facility in Robstown, Texas. The role supports medical services for children in emergency shelter and group home placements, working with the Certified Nurse Practitioner, RN Manager, other medical staff, and residential services staff. The position maintains electronic medical records and the federal Medical Portal, transcribes medical documentation, assists with medical intake and medication administration record (MAR) audits, coordinates referrals and specialty appointments, and supports on-site medical appointments, including translation as needed. The role also performs clinic administrative duties, completes accurate documentation, meets program deadlines, and follows applicable federal, state, agency, confidentiality, safety, and professional standards.

The schedule is 8 a.m. to 5 p.m.; the employee must remain available for on-call scheduling and may need to work evenings, weekends, and holidays as needed, requested, or deemed appropriate. Fluency in English and Spanish is required. The position requires a high school diploma or equivalent, with a degree in Community Health or Medical Services equivalent preferred, and two years of professional administrative experience in a healthcare setting, including medical scribe or healthcare documentation work and Spanish/English medical transcription. Current BLS certification, first aid, and CPR are required; PALS is preferred. The hourly rate is $22.62. Benefits are available from the first day of employment and include employer-paid medical, dental, and vision insurance and retirement plan options, with additional employer-sponsored benefits available.

Requirements

• High school diploma or equivalent.
• Two years of experience performing professional administrative work in a healthcare setting, including medical scribe or healthcare documentation specialist experience and Spanish/English transcription of medical documentation.
• Fluency in English and Spanish.
• Current BLS certification, first aid, and CPR.
• Pass a pre-employment drug screen and random drug screens during employment.
• Provide proof of work eligibility upon request; applicants must be authorized to work for any U.S. employer, and visa sponsorship is not available.
• Pass pre-employment and biennial criminal background checks.
• Respond sensitively and competently to the cultural and socioeconomic characteristics of the service population.
• Work collaboratively with staff members, service providers, and professionals.
• Communicate effectively in writing and verbally in English.
• Work in a fast-paced environment, maintain emotional control and professional composure, and make decisions based on program and service population needs.
• Maintain the computer literacy needed to perform the job responsibilities.
• Work effectively and without intensive supervision, independently and as part of a multidisciplinary team.
• Demonstrate working knowledge of agency policies and procedures and complete and sign the Operations Policy and Procedure review and certification.
• Provide a current physical-medical release and proof of immunizations, titers, or declinations for MMR, Varicella, HepB, HepA, tetanus, and PPD.
• Receive an annual influenza vaccination or obtain an approved medical or religious exemption, and provide proof as a condition of employment.
• Perform physical activity including extensive walking, lifting patients, stretching, and bending.
• Work in a team environment and maintain professional oral, written, listening, and non-verbal communication skills.

Nice To Haves

• Degree in Community Health or an equivalent Medical Services field.
• Current PALS certification.
• Meningococcal immunization.

Responsibilities

• Meet and maintain applicable federal and state regulatory guidelines and standards.
• Communicate with the Certified Nurse Practitioner, RN Manager, and other medical staff about care, and serve as a liaison between medical and residential services divisions.
• Maintain electronic medical health care records and the federal Medical Portal.
• Assist with daily MAR audits, ensure proper documentation, and report medication errors to the RN Manager.
• Compile daily medical lists and distribute them to designated staff.
• Assist with the medical intake process in collaboration with medical staff.
• Protect the confidentiality of health care records and information in accordance with HIPAA, PHI requirements, and agency protocols.
• Adhere to scheduled hours, remain available for on-call scheduling, and work evenings, weekends, and holidays when needed, requested, or deemed appropriate by agency leadership.
• Apply positive behavior management techniques, including verbal redirection, de-escalation, and containment.
• Recognize signs of abuse, neglect, exploitation, and sexually provocative behavior, and follow professional response, reporting, and documentation procedures.
• Interact with children compassionately and professionally, while minimizing cultural misinterpretations.
• Participate in scheduled meetings, team decisions, and operations.
• Plan, organize, and prioritize daily work using sound judgment.
• Follow safety protocols, including evacuating with children and staff during emergencies.
• Maintain confidentiality concerning the service population and program operations, and adhere to professional and ethical standards and dress requirements.
• Ensure referrals and orders initiated by the Certified Nurse Practitioner are completed and specialty appointments are scheduled.
• Attend and participate in on-site medical appointments with the Certified Nurse Practitioner, including initial exams, sick calls, and follow-ups.
• Assist the Certified Nurse Practitioner with translation of verbally reported past medical history, history of present illness, and signs and symptoms as needed.
• Transcribe the Certified Nurse Practitioner's written documentation into applicable electronic medical record platforms in compliance with federal and licensing standards.
• Perform clinic or designated-site administrative duties in accordance with agency policies and procedures.
• Administer and execute assigned medical services as prescribed by an advanced practice provider or physician, applying best-practice guidelines, including medication administration and well- and sick-child visits.
• Accurately document activities in accordance with agency policies, contracts, regulatory requirements, standards, and program timelines.
• Meet deadlines established by the program and federal partners.
• Complete other duties as assigned.

Benefits

• Benefits available on the first day of employment.
• 100% employer-paid medical, dental, and vision insurance.
• Retirement plan options.
• Additional employer-sponsored benefits are available; applicants are directed to ask their recruiter for a complete overview.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED