The Medical Support Specialist supports plasma center operations, determines donor eligibility to donate plasma, manages donor adverse events, reviews laboratory test results, and notifies donors of unsuitable results. The role works under the Plasma Center Manager (or Assistant Manager, as applicable) for operational guidance and under the Center Physician for medical issues. The specialist follows BioLife Medical Affairs guidance, is familiar with plasma-industry or manufacturing regulations, and provides center-level environmental, health, and safety support. Responsibilities include managing informed consent and confidential self-exclusion; conducting medical history interviews and physical examinations; completing blood testing and reviewing Serological Protein Electrophoresis (SPE); evaluating donor reactions and following SOPs for medical emergencies; referring medical or technical questions and unacceptable findings to the Center Physician or Medical Affairs; supporting employee Hepatitis B and seasonal flu vaccination programs; and managing employee incidents. When authorized by EHS, the specialist may serve as a Pandemic Coordinator and support local pandemic-threat investigations.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED