About The Position

The Medical Support Specialist supports BioLife Plasma Services center operations, determining donor eligibility to donate plasma, managing donor adverse events, reviewing laboratory test results, and notifying donors of unsuitable results. The role works under the operational guidance of the Plasma Center Manager (or Assistant Manager, as applicable) and under the Center Physician’s management for medical issues. It follows BioLife Medical Affairs guidance, applicable standard operating procedures (SOPs), and supports center-level environmental, health, and safety (EHS) activities. Responsibilities include evaluating donor reactions and responding to medical emergencies according to SOPs, including following the Center Physician’s standing orders and arranging donor transport to emergency care facilities when needed. The specialist refers medical or technical questions and unacceptable findings to the Center Physician or Medical Affairs. The role also supports employee vaccination programs, manages employee incidents, and may serve as a Pandemic Coordinator when authorized by EHS. The position is based at the BioLife Plasma Services center in Orlando, Florida. It is a regular, full-time employee position.

Requirements

  • High school diploma or equivalent, including graduation from a recognized educational nursing program that meets state requirements.
  • Current license or certification in the state where responsibilities will be assigned as an EMT-B, EMT-A, EMT-I, EMT-P, LPN/LVN, or RN.
  • Current Cardiopulmonary Resuscitation (CPR) and AED certification.
  • Meet state requirements in the state of licensure for basic IV therapy.
  • Satisfactorily complete FDA-approved training requirements for BioLife Medical Support Specialists.
  • Two years of experience in a clinical or hospital setting.

Responsibilities

  • Determine donor eligibility, including managing informed consent, AIDS education and confidential self-exclusion, conducting medical history interviews and physical examinations, checking acceptance requirements, performing blood testing, and reviewing Serological Protein Electrophoresis (SPE).
  • Evaluate donor reactions that occur at the facility in accordance with SOPs.
  • Follow applicable SOPs for medical emergencies, including the Center Physician’s standing orders and arranging donor transport to emergency care facilities.
  • Refer unacceptable findings to donors, or questions concerning medical or technical issues, donor safety, or eligibility, to the Center Physician or Medical Affairs as applicable.
  • Support employee Hepatitis B and seasonal flu vaccination programs, as applicable.
  • Manage employee incidents and determine whether further evaluation by occupational health or an emergency room is required, following EHS guidance.
  • Serve as a Pandemic Coordinator when authorized by EHS and support investigations related to pandemic threats in the local community as directed by EHS or Medical Affairs.
  • Support plasma center operations and center-level environmental, health, and safety activities.

Benefits

  • Medical benefits
  • Dental benefits
  • Paid time off
  • Retirement benefits
  • Opportunities for career growth
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