Medical Support Assistant

Asa Healthcare Staffing • Hampton, VA

3d • Hybrid

About The Position

ASA Healthcare Staffing is seeking professional Medical Support Assistants to support the Hampton VA Healthcare System. This position provides administrative and patient support services within VA outpatient clinics, patient call centers, and administrative departments.

Requirements

• U.S. Citizen
• High school diploma or equivalent (additional education may substitute for experience)
• At least 6 months of clerical, administrative, customer service, or medical office experience
• Typing speed of approximately 40 WPM
• Strong computer skills
• Excellent communication and customer service skills
• Ability to obtain a VA background investigation, fingerprinting, and security clearance

Nice To Haves

• Medical office or healthcare administrative experience
• Experience with EMR systems
• VA or hospital scheduling experience

Responsibilities

• Schedule, cancel, and reschedule patient appointments
• Answer phones and provide excellent customer service
• Register and greet Veterans
• Maintain accurate electronic medical records
• Scan medical documents into the EMR
• Process consults and referrals
• Coordinate community care appointments
• Support eligibility, enrollment, and travel reimbursement functions
• Perform general administrative and clerical duties

Benefits

• Monday–Friday schedule
• Federal holidays observed
• Opportunity to support our nation's Veterans
• Potential telework opportunities if authorized by the VA and position requirements

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED