Medical Support Assistant

Spectrum Healthcare ResourcesBethesda, MD
Onsite

About The Position

Spectrum Healthcare Resources has an Exciting Potential Opportunity for a Medical Support Assistant to support the National Institutes of Health (NIH) at the renowned NIH Clinical Center in Bethesda, Maryland. In this role, you become part of the operational backbone behind some of the most significant medical discoveries in the world. Every appointment you schedule, every patient you assist, and every record you manage directly supports the clinical research mission of America’s premier research hospital. This is more than an administrative position—it’s an opportunity to contribute to life‑altering science while providing vital support to patients, clinicians, and researchers every day. The NIH Clinical Center is the nation’s largest hospital devoted entirely to clinical research. As a Medical Support Assistant supporting the Nursing Department, you will deliver dependable administrative and patient support in a fast‑paced, high‑acuity research environment. You will interact directly with patients, families, nurses, physicians, and clinical staff, helping to ensure clinical workflows run smoothly and patients receive coordinated, compassionate care. This is a long‑term, full‑time position requiring prior healthcare experience.

Requirements

  • Minimum of 1 year of experience in a healthcare setting with direct, in‑person patient contact
  • Basic knowledge of medical terminology required
  • Proficiency with Microsoft Office applications and ability to quickly learn clinical systems
  • Effective written and verbal communication in English
  • Ability to lift and carry up to 50 pounds
  • Prior healthcare experience is a strict requirement for this position.

Responsibilities

  • Patient Scheduling & Visit Management
  • Admissions & Registration Support
  • Reception & Administrative Operations
  • Clinical & Patient Travel Support
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