Medical Support Assistant
About The Position
Sciolex Corporation is a fast-growing defense contractor focused on providing the U.S. Government a level of service that surpasses the epitome of excellence. Our core services include systems engineering, technical advice, technical support, and administrative assistance. From our humble beginning as a small Service Disabled, Veteran Owned Small Business in Chantilly, VA, Sciolex Corporation is now the home for over 1,000 employees across the U.S. Over the past 20 years, Sciolex Corporation has constructed an environment that celebrates diversity and encourages a positive work/life balance, all while supporting government missions that our employees are proud to be a part of. When you work for Sciolex Corporation, you are working for a stable company that values you and is committed to ensuring you receive the utmost employee care.
Requirements
- High School Diploma, GED, or other equivalent
- Knowledge of basic medical terminology
- Minimum of 6 months of customer service experience
- Ability to type 50 WPM
- Possess basic computer skills
- Oral and written proficiency in English
- Must be able to obtain a Public Trust/Suitability Clearance
- Must be a United States citizen
Responsibilities
- Perform receptionist functions in support of Veterans Health Administration, including but not limited to:
- Screens and receives phone calls in a courteous and timely manner
- Responds to telephone inquiries regarding delivery of services
- Perform appointment scheduling, tracking, pre- and post- appointment contacts as required
- Receive medical records and ensure all necessary health and administrative information are processed into the proper Records Systems
- Coordinates and authorizes care with external community care providers
- Access computers to utilize Microsoft Office products including Outlook, Teams, Word, and Excel, and various electronic systems
- Process community care consults in associated electronic systems
- Effectively communicates with internal and external medical providers, reception staff, patients, and other third parties
- Provide friendly and quality customer service to all patients, patient families, office and medical staff
- Various front desk administrative duties, as needed
Benefits
- competitive total compensation package
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
