Medical Support Assistant

Spectrum Healthcare Resources • Beach, CA

12d • Onsite

About The Position

Spectrum Healthcare Resources has a potential opportunity for a Medical Support Assistant to join their dynamic team at the Veterans Affairs Sierra Nevada Healthcare System.

Requirements

• Communicates with all internal and external customers in a courteous, positive, open, honest, cooperative manner, and treats all with dignity and respect.

Nice To Haves

• Experience with providing Prep instructions to the Veteran or patient.
• Making appointments accurately based upon order or consu
• Ability to create notes, refer consults, modify, and retrieve sensitive information/data into the Veteran’s Electronic Medical Record.
• Making and receiving Outbound and inbound calls at a high volume
• Communicates courteously and professionally, performing the check-in process timely and efficiently to improve flow and decrease wait times.
• Follows appropriate Steps in sequence to review prep instructions with the Veteran, register the exam, print, and check in.

Responsibilities

• Providing prep instructions to the Veteran or patient.
• Making appointments accurately based upon order or consult.
• Creating notes, referring consults, modifying, and retrieving sensitive information/data into the Veteran’s Electronic Medical Record.
• Making and receiving outbound and inbound calls at a high volume.
• Communicating courteously and professionally, performing the check-in process timely and efficiently to improve flow and decrease wait times.
• Following appropriate steps in sequence to review prep instructions with the Veteran, register the exam, print, and check in.

Benefits

• Comprehensive benefits package including medical, dental, and vision coverage.
• Paid time off and Holiday
• A supportive and collaborative work environment dedicated to patient care excellence.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed