Medical Supply Delivery and Installation Technician

Cardinal Health•Jacksonville, FL

13d•Onsite

About The Position

As a Cardinal Health Velocare Technician, you will deliver and set up medical equipment and technology to help patients receive hospital-level care at home. The role involves direct interaction with patients and caregivers, providing compassionate service, and supporting health systems delivering advanced care in the home. Paid training is provided; healthcare experience is not necessary. This part-time position is based at 12075 Pritchard Road, Jacksonville, Florida. The schedule is three to six days per week, including at least one weekend day each week. Shifts are scheduled weeks in advance, with consistency attempted as business needs permit. First shift may start as early as 7 a.m.; second shift may end as late as 10 p.m. Optional additional hours or overtime may be available, and schedules may occasionally be adjusted for business needs. The pay rate is $20.00 per hour; the position is not bonus eligible.

Requirements

A valid driver’s license and a good driving record.
Ability to safely move equipment weighing up to 75 pounds using appropriate lifting techniques and equipment.
Comfort driving in all weather conditions during day or evening hours.
Ability to sit, stand, remain mobile, and operate a vehicle for extended periods.
Strong customer service and communication skills.
Flexibility to work various shifts or optional overtime as needed.
Ability to use phones and tablets and perform minor technology installation and troubleshooting.
Subject to customer requirements, required vaccinations including Influenza, MMR, and Hepatitis B, or a legitimate accommodation.
High school diploma, GED, equivalent, or equivalent work experience is preferred.
Two to four years of experience is preferred.

Nice To Haves

High school diploma, GED, equivalent, or equivalent work experience.
Two to four years of experience.

Responsibilities

Show empathy and compassion for customers and patients in every situation.
Deliver medical equipment in a company non-CDL transit van to patients’ homes and hospital customer locations.
Load and unload products and equipment to and from company vehicles, which remain on-site when not in use.
Perform minor technical installations and de-installations in the home, such as tablet setup and Bluetooth pairing, and troubleshoot technology as needed.
Maintain company vehicles in proper working condition and cleanliness.
Use company phones for order management, navigation, and inventory updates.
Hold self and associates accountable for conducting work safely.
Ensure quality customer service and prompt follow-through on customer correspondence, complaints, and inquiries.
Conduct durable medical equipment cleaning procedures at the Depot.
Complete training and comply with Cardinal Health requirements and regulations concerning OSHA, DEA, FDA, and state and local authorities.