Medical Secretary
About The Position
Medical Secretary Clinical Renal Associates (CRAL)Exton, PA | Full-Time | Monday-Friday, Day Shift Join a Team That Makes a Difference At Clinical Renal Associates (CRAL), we are dedicated to providing exceptional kidney care through compassionate service, clinical excellence, and a patient-first approach. As part of the Panoramic Health network, you'll join a collaborative team focused on improving the lives of patients with chronic kidney disease and related conditions. We're seeking a friendly, organized, and detail-oriented Medical Secretary to serve as one of the first points of contact for our patients. If you enjoy working in a fast-paced healthcare environment and take pride in delivering outstanding customer service while keeping operations running smoothly, we'd love to hear from you.
Requirements
- High school diploma or GED.
- Minimum of 1 year of office or administrative experience.
- Proficiency with Microsoft Office Suite.
- Strong communication, organizational, and multitasking skills.
- Excellent customer service and interpersonal skills.
- Ability to maintain confidentiality and handle sensitive patient information.
Nice To Haves
- Two or more years of medical office experience.
- Experience with electronic medical records (EMR/EHR) systems.
- Knowledge of medical terminology and healthcare office procedures.
Responsibilities
- Welcome patients and visitors with professionalism and compassion while directing them to the appropriate staff.
- Answer incoming phone calls, assist patients, and route calls and messages appropriately.
- Schedule and confirm office appointments, diagnostic testing, procedures, surgeries, and medical consultations.
- Register patients and accurately complete intake paperwork, insurance information, and required documentation.
- Maintain accurate electronic medical records, charts, reports, and correspondence.
- Receive, distribute, and transmit medical records, laboratory results, referrals, and other documentation via fax, email, and mail.
- Assist with patient billing and administrative documentation.
- Prepare reports, correspondence, and other office documents using Microsoft Office applications.
- Maintain office files, medical records, and supply inventory.
- Support daily front office operations and provide administrative assistance to the clinical team.
- Perform additional administrative duties as assigned.
Benefits
- Medical, dental, and vision insurance
- Paid time off and holidays
- 401(k) with company match
- Life and disability insurance
- Employee Assistance Program
- Professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
