Medical Secretary - St. Luke's Workplace Health

St. Luke's Hospital - MO • Chesterfield, MO

2d

About The Position

St. Luke’s Hospital is a value-driven health system recognized for service and quality of patient care. It provides high-quality, safe care with compassion, professional excellence, and respect, guided by values of human dignity, compassion, justice, excellence, and stewardship.

The Medical Secretary answers 100–200 incoming phone calls daily in a polite and efficient manner. The position supports patient satisfaction by listening to and assessing patient needs, scheduling and rescheduling appointments, taking clear and accurate messages, and routing messages to appropriate healthcare personnel. The role promotes teamwork with all members of the healthcare team and performs duties consistently with St. Luke’s mission and values.

Requirements

• High school diploma or equivalent.
• Previous experience in a medical office or hospital setting.

Responsibilities

• Answer 100–200 incoming phone calls daily in a polite and efficient manner.
• Listen to and assess patient needs to support patient satisfaction.
• Schedule and reschedule appointments.
• Take clear and accurate messages.
• Route patient messages to appropriate healthcare personnel.
• Promote teamwork with all members of the healthcare team.
• Perform duties consistently with St. Luke’s mission and values.

Benefits

• Day one benefits package
• Pension Plan
• 401K
• Competitive compensation
• FSA and HSA options
• PTO programs available
• Education Assistance

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED