Medical Secretary - Float-Winchester Specialty

Beth Israel Lahey Health • Winchester, VA

1d • $20 - $27

About The Position

BILH Primary Care is seeking a Medical Secretary to serve as a frontline representative and first impression of the office. The role emphasizes high standards of customer service in interactions with patients and staff and helps create a positive patient experience.

The position performs a variety of clerical tasks, including phone interactions, patient registration, scheduling, co-pay collection and billing, and appointment confirmation calls. The role helps ensure patients can receive the right care at the right time.

Requirements

• High school degree or GED.
• At least 1 year of experience in a high-volume customer service-related position.
• Strong customer service skills.
• Strong PC skills.
• Effective written and verbal communication skills.
• Ability to multitask.
• Vaccination against influenza (flu) is required as a condition of employment.

Responsibilities

• Represent BILH Primary Care as a frontline contact for patients and staff.
• Provide customer service during interactions with patients and staff.
• Perform phone interactions and patient registration.
• Schedule appointments and make appointment confirmation calls.
• Collect co-pays and perform billing-related tasks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED