Medical Secretary 2

Allied Digestive Health•Rochester, NY

1d•$19 - $22•Onsite

About The Position

Under the direction of the Practice Administrator, the Medical Secretary provides clerical support to the physicians and patients. Medical Secretaries should have a positive attitude, ability to multi task and remain calm under occasional stressful situations.

Requirements

Comfortable multi-tasking with a sharp attention to detail
Can perform duties accurately in a timely and efficient manner
Can demonstrate exemplary customer service skills
Excellent interpersonal skills, with a strong ability to remain cordial throughout the work day as well as to maintain patience under occasional stressful situations
Excellent verbal and written communication skills
Computer skills: data entry, knowledge of EMR or ability to be trained.
Must have transportation to work and if required, to remote offices when required.
Demonstrate strong time management skills and organization skills
Must be able to exercise discretion, diplomacy and tact in patient and staff interaction
Must consistently display patience, courteousness and respect.
Must be well versed or the ability to learn, understand and perform medical office functions.
Knowledge of HIPAA and OSHA laws and safeguards, or the ability to be trained in HIPAA and OSHA, and be able to follow these guidelines at all times.

Nice To Haves

Prior medical office experience preferred, but will train qualified candidate.

Responsibilities

Directed by the Practice Administrator, gives instructions to patients as ordered by physicians
Answers all calls, greeting the caller in a professional manner.
Documents all conversations and work done on behalf of patients in the patient’s electronic health record.
Displays consistent positive and polite approach towards patients, vendors, management, and co-workers.
Maintains clean, orderly, and organized work stations.
Reliable and flexible, keeping absences and tardiness to a minimum, acceptable standard.
Attend all staff meetings, training, and/or testing.
Resolves problems either independently or by knowing when appropriate to seek out another resource
Work varying/longer schedules when needed by the Practice
Performs specialized tasks and projects as requested by physicians and management in an accurate and timely fashion.
Cross trains with other office positions and provides coverage for other positions as needed or directed.
Abides by the policies, procedures, guidelines, rules, testing, security, administration and confidentiality of the patients and the practice under the guidelines of OSHA and HIPAA laws and safeguards.
Performs other duties as required.