Medical Secretary

Orthopaedic Specialty Institute Medical Group of Orange County • Laguna Hills, CA

22h • $0 - $23

About The Position

The Medical Secretary plays a crucial role in ensuring the smooth and efficient operation of a medical office or healthcare facility. This position is responsible for managing patient communications, scheduling appointments, and maintaining accurate medical records, which directly impacts patient care and satisfaction. The Medical Secretary acts as a liaison between patients, healthcare providers, and administrative staff, facilitating clear and timely information exchange. Attention to detail and confidentiality are paramount, as the role involves handling sensitive patient information in compliance with healthcare regulations. Ultimately, the Medical Secretary supports the healthcare team by providing essential administrative assistance that enables providers to focus on delivering high-quality medical care.

Requirements

• High school diploma or equivalent.
• Proven experience in a medical administrative or secretarial role.
• Familiarity with medical terminology and healthcare office procedures.
• Proficiency in using electronic health record (EHR) systems and standard office software.
• Strong organizational and communication skills.

Nice To Haves

• Certification as a Medical Secretary or Medical Administrative Assistant.
• Experience with medical billing and coding.
• Knowledge of healthcare regulations such as HIPAA.
• Ability to speak multiple languages to assist diverse patient populations.
• Prior experience working in a specialized medical practice or hospital setting.

Responsibilities

• Manage incoming calls and correspondence, responding to patient inquiries and directing them appropriately.
• Schedule and confirm patient appointments, coordinating with healthcare providers to optimize daily schedules.
• Maintain and update patient medical records accurately, ensuring compliance with privacy laws and organizational policies.
• Prepare and process medical documents, including referrals, billing information, and insurance claims.
• Coordinate office workflow by communicating effectively with medical staff and other departments to support patient care activities.

What This Job Offers

• Career Level: Mid Level
• Education Level: High school or GED