Bilingual Medical Secretary

Boston Childrens Health Physicians LLP•Valhalla, NY

23d•Hybrid

About The Position

Seeking a Bilingual Medical Secretary for BCHP's Pulmonology Division in Valhalla, NY. Bilingual proficiency with English and Spanish is required. This position involves various office and organizational duties to support patient care and satisfaction. The schedule is Monday-Friday, 9:00 am to 5:00 pm, with a hybrid remote and in-person work schedule. The pay rate is $21/hr-$23/hr, negotiable based on experience.

Requirements

Bilingual proficiency with English and Spanish is required.
Experience with Electronic Medical Records is essential.
High school degree or equivalent required

Nice To Haves

Familiarity with the NextGen EMR is a plus
Pediatric experience preferred

Responsibilities

Verify all patient and family demographics
Verify all insurance information
Check the online pre-visit registration through the Phreesia program, adding and/or correcting any information in the patient database.
Follow-up on any positive responses in the Coronavirus screening through Phreesia
Check Phreesia at the end of the day to prepare for the next day's visits.
Deal with incomplete registration and positive screenings at the end of the day.
Check the online payment of balances and copayments, and assist parents in making these payments at the time of the visit if not done prior to the visit
Assist new patients in completing the registration forms
Update all information in the patient's electronic record, including removing Alerts that no longer apply
Assist patients in obtaining access to the Patient Portal for each child in the family
Manage referrals to specialists and insurance inquiries.
Make appointments for future visits for patients
When necessary, assist in answering telephone calls, making and changing appointments
Perform duties to support the goals and objectives of Boston Children's Health Physicians in its efforts to provide quality service and patient satisfaction
Demonstrate continuing education by completing all required annual trainings, as stated in the Training Curriculum, including but not limited to care coordination, population health management and self-management support techniques.
Complete annual corporate compliance training
Understand and effectively communicate HIPAA compliance, corporate compliance and client confidentiality
Ensure and/or remain in compliance with local, state and federal regulation