Medical Secretary ORTHO

Finger Lakes Health • Town of Geneva, NY

5d

About The Position

The Medical Secretary performs clerical and receptionist duties for the ORTHO practice. Responsibilities include answering incoming phone calls, registering patients, scheduling appointments, and completing clerical and support functions related to records, including electronic filing and routine release-of-information requests. The role also logs patient demographic information into the electronic medical record according to designated workflows and obtains necessary treatment, billing, and consent signatures.

The Medical Secretary conducts aspects of pre-visit planning in accordance with practice workflows and patient-centered medical home goals. The role introduces new patients to the medical home model and explains how they can access their care team during and after office hours. Other tasks may be assigned.

Requirements

• High school graduate.
• At least 1 year of prior experience in an office setting.
• Previous experience in a clerical or receptionist position.
• Above-average spelling and typing skills.
• Computer knowledge.
• Ability to organize work and meet a realistic workload.
• Ability to communicate clearly and pleasantly with staff, physicians, patients, and visitors.
• Ability to perform under pressure while interacting with patients, hospital staff, physicians, and visitors.

Nice To Haves

• Medical terminology course.
• At least 1 year of prior experience in a medical office.
• Experience with coding procedures.
• Customer relations or hospital experience, or satisfactory completion of a related medical practice training program.

Responsibilities

• Answer incoming phone calls.
• Register patients and schedule appointments as needed.
• Perform clerical and support functions for completing and processing records, including electronic filing and routine release-of-information requests.
• Log patient demographic information into the EMR according to designated workflow.
• Obtain necessary treatment, billing, and consent signatures.
• Conduct aspects of pre-visit planning in accordance with practice workflow and patient-centered medical home goals.
• Introduce new patients to the medical home model.
• Inform patients how to access their care team during and after office hours.
• Perform other tasks as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED