Medical Secretary/Medical Assistant

GREAT LAKES NEUROSURGICAL ASSOCIATES•Holland Charter Township, MI

6h•$20 - $24

About The Position

Schedules patients for office visits, procedures, and surgery, and manages physician schedules as needed. Coordinates surgical and procedural appointments at the clinic, ambulatory surgery center, or hospital. The role also includes administrative, front-desk, patient-intake, and medical-assisting duties, such as handling calls and records, entering patient and insurance information, checking in and rooming patients, and obtaining vital signs. Reports to the Primary Physician / Office Manager.

Requirements

Medical Assistant Certificate.
At least two years of administrative assistant experience in a medical office, including insurance preauthorization experience.
Knowledge of clinic policies and procedures, medical terminology, insurance practices, computer programs and applications, grammar, spelling, punctuation, basic arithmetic, and CPT and ICD-10 coding.
Skill in operating office equipment, handling paperwork and filing, handling and triaging incoming calls, written and verbal communication, gathering and reporting insurance information, and troubleshooting insurance issues.
Ability to type 45 words per minute using word-processing software and to learn or use Microsoft Excel, email, the Internet, Microsoft PowerPoint, and other computer programs.
Ability to work effectively with physicians and other staff, organize and prioritize tasks, respond flexibly to changing demands, communicate clearly, work with little supervision, and maintain effective working relationships with patients, employees, and the public.
Ability to sort and file materials alphabetically or numerically and interpret insurance benefits and reimbursement.

Responsibilities

Schedule imaging, testing, office visits, and follow-up appointments according to physician direction and established policies and procedures.
Communicate with patients, physicians, clinic staff, and outside facilities to provide accurate, timely, and responsive information.
Coordinate with the nurse to arrange surgical assistants, special equipment, and surgical materials.
Schedule diagnostic therapy and other requested treatments.
Obtain insurance authorization for appointments and testing.
Answer and screen telephone calls courteously and record messages for physicians and other personnel.
Obtain accurate patient information and ensure registration forms are complete.
Enter patient and insurance data into the practice management system.
Rotate to the front desk as needed to greet and check in patients and bring them back when needed.
Room patients and prepare them for physician examinations; screen patients for appropriate information.
Complete intake, assess general patient condition, and take vital signs and weight.
Maintain files and patient records confidentially.
Review, enter, schedule, and scan referrals.
Perform other related duties as directed or assigned.