Medical Scribe (Spanish Bilingual)

CVS Health•Waukegan, IL

7d•$17 - $31•Onsite

About The Position

The Medical Scribe, known internally as a Clinical Informatics Specialist (CIS), supports primary care providers at Oak Street Health by handling clinical documentation so providers can focus on patient care. The Scribe supports the patient-care journey by preparing for daily visits with the provider, observing and documenting encounters in the exam room, and assisting with follow-up steps after visits. Scribes document encounters in real time and develop expertise in value-based care, chronic-condition documentation, and ICD-10 and CPT coding to help providers identify and address care gaps. Extensive on-the-job training is provided in clinical workflows, value-based medicine, preventive care for chronic conditions, accurate documentation, population health data, and team-based care. The role is suited to candidates interested in gaining practical paid experience in a clinical setting, including those pursuing medical, health informatics, public health, healthcare administration, or medical coding careers. Candidates are expected to commit at least one year to the role, with two or more years considered ideal. This is a full-time, in-person clinic position requiring approximately 40–45 hours per week during clinic hours, with predictable hours and break times.

Requirements

Knowledge of medical terminology and common medications, gained through a pre-medical degree or prior clinical experience.
Advanced listening and communication skills.
Strong computer literacy and ability to learn new technical workflows.
Fluency in Spanish for this indicated position.
Ability to adapt to new workflows and quickly learn new concepts and skills.
Ability and willingness to take direction and work as part of a patient-care team, including adapting to the provider's working style.
Ability to be a self-starter within the scope of the role.
Excellent attendance and ability to work in person in clinics.
Ability to commit to at least one year in the role; two or more years is ideal.
Ability to work approximately 40–45 hours per week during clinic hours.
Compliance with hospital and Oak Street Health policies, including HIPAA.
US work authorization.

Nice To Haves

Prior clinical experience, including shadowing and/or volunteering.
Prior scribe or transcription experience.
Ability to type 70 or more words per minute.

Responsibilities

Join the provider in the exam room to observe patient visits.
Document patient encounters in a structured note, including the history of present illness, assessment, plan, and physical exam.
Assign appropriate CPT and ICD-10 codes.
Prepare After Visit Summaries.
Consult with the provider to ensure accurate and specific documentation.
Request and review medical records.
Use Oak Street's population health tools to support clinical documentation improvement.
Prepare for and support Daily Huddles and Clinical Documentation Reviews.
Consult with the provider on clinical documentation opportunities.
Place orders and referrals.
Address tasks and support the care team with additional responsibilities related to clinical documentation.
Perform other duties as assigned.