Hybrid-Remote Medical Scribe (AZ Residents Only)

CVS Health•Tucson, AZ

1d•Hybrid

About The Position

Oak Street Health is hiring a full-time Medical Scribe, also known internally as a Clinic Informatics Specialist, to support primary care providers with clinical documentation and help them focus on patient care. The role supports the patient care journey by preparing for daily visits, observing and documenting encounters in real time, and assisting providers with follow-up tasks. Scribes develop expertise in value-based care, chronic-condition documentation, ICD-10 and CPT coding, and tools used to identify care gaps. Extensive on-the-job training is provided in clinical workflows, preventive care, documentation, population health data, and team-based care. The position is hybrid-remote for Arizona residents only: after a 90-day probation and training period, the employee may work from home two days per week and onsite three days per week, with days coordinated with direct management. Candidates are asked to commit at least one year, with two or more years ideal. The position is based at 3820 N. Oracle Road, Tucson, Arizona.

Requirements

Knowledge of medical terminology and common medications, through a pre-medical degree or prior clinical experience.
Prior clinical experience, including shadowing and/or volunteering.
Advanced listening and communication skills.
Strong computer literacy and ability to learn new technical workflows.
Ability to adapt to new workflows and quickly learn new concepts and skills.
Ability to type at least 70 words per minute.
Ability and willingness to take direction and work as part of a patient-care team, adapting to the provider's working style.
Ability to be a self-starter within the scope of the role.
Excellent job attendance and ability to work in person in clinics.
Ability to commit to at least one year in the role; two or more years is ideal.
Ability to work approximately 40–45 hours per week during clinic hours.
Compliance with hospital and Oak Street Health policies, including HIPAA.
US work authorization.
Arizona residency is required.

Nice To Haves

Prior scribe or transcription experience.
Fluency in Spanish, Polish, Russian, or another language spoken by people in the communities served.
Two or more years of commitment to the role is ideal.

Responsibilities

Join the provider in the exam room to observe patient visits.
Document patient encounters in structured notes, including the history of present illness, assessment, plan, and physical exam.
Assign appropriate CPT and ICD-10 codes.
Prepare After Visit Summaries.
Consult with providers to ensure accurate and specific documentation.
Request and review medical records.
Use Oak Street population health tools to support clinical documentation improvement.
Prepare for and support Daily Huddles and Clinical Documentation Reviews.
Consult with providers about clinical documentation opportunities.
Place orders and referrals.
Address tasks and provide other administrative support to the provider and care team.
Support the care team with additional responsibilities related to clinical documentation.
Perform other duties as assigned.

Benefits

Paid vacation and sick time.
401(k) match options.
Health insurance.
Vision benefits.
Dental benefits.
Leadership development opportunities.
Continuing education stipends.
Flexible work environments.
Opportunities for high levels of responsibility and rapid advancement.
Paid time off.
Retirement savings options.
Wellness programs.
Other resources supporting physical, emotional, and financial well-being, based on eligibility.
Eligible for a CVS Health bonus, commission, or short-term incentive program in addition to base pay.