Medical Scheduler

TEKsystems•Newark, CA

2d•$35 - $35•Onsite

About The Position

We are looking for a highly organized and patient-focused New Patient Coordinator/Medical Scheduler to join our team in Newark, CA. In this role, you’ll be the first point of contact for new and existing patients, providing a warm, professional experience while supporting scheduling, intake, and administrative processes. If you thrive in a fast-paced environment, enjoy multitasking, and take pride in delivering exceptional service, we’d love to hear from you.

Requirements

Strong multitasking skills with the ability to balance patient needs and office priorities
Excellent time management and ability to keep up with daily workflows and queues
Outstanding communication and interpersonal skills
Experience scheduling appointments and maintaining accurate patient records
Detail-oriented approach with the ability to stay organized in a busy environment
Comfort working with administrative systems and managing supplies when needed

Responsibilities

Answer and return all incoming new patient calls in a courteous and professional manner
Manage multiple calls and inquiries efficiently throughout the day
Enter and track new patient referrals accurately in the system
Send new patient welcome emails and required intake paperwork
Collect and verify patient insurance information before scheduled appointments
Triage incoming calls from work queues and route appropriately
Provide clear instructions to patients to prepare them for exams and procedures
Confirm upcoming appointments and ensure patients are informed and ready
Resolve scheduling conflicts as they arise with a proactive and patient-first approach