Medical Scheduler

TEKsystems•St. Louis, MO

7d•$19 - $27•Onsite

About The Position

We are seeking a detail-oriented and customer-focused Medical Scheduler to join a fast-paced healthcare support team. In this role, you will play a key part in coordinating patient care by managing scheduling, insurance verification, and patient communication—all in a professional office setting with no direct patient contact.

Requirements

Strong customer service and communication skills
High volume medical scheduling experience is required
Experience with insurance verification and healthcare processes
Working knowledge of EMR systems
High attention to detail and data accuracy
Excellent time management and organizational skills
Familiarity with medical terminology

Nice To Haves

Experience in a healthcare scheduling or administrative role
Knowledge of insurance plans and financial assistance programs
Proven ability to prioritize tasks and work in a fast-paced environment

Responsibilities

Schedule and register patients via phone and email, ensuring accuracy and efficiency
Collect and verify patient demographics, insurance information, and required referral documentation
Assist patients in understanding billing processes and available financial assistance options
Respond to incoming inquiries from patients and third-party payers with professionalism and clarity
Coordinate with physicians and clinical staff to manage urgent and referral-based scheduling requests
Review and maintain provider schedules, making updates as needed
Contact patients with appointment reminders and update scheduling changes
Process internal physician referrals for clinical care
Assist with reminder systems, basic account maintenance, and administrative scheduling tasks
Support team members by troubleshooting moderately complex scheduling and billing issues