Medical Scheduler

Naphcare, Inc.•Atlanta, GA

1d•Onsite

About The Position

NaphCare is hiring a Medical Scheduler/Records Clerk to join our team of medical professionals at FCI Atlanta where we manage healthcare services for the residents of this medium security federal correctional institution located in Atlanta GA. This position is on-site. As a Correctional Medical Scheduler/Records Clerk, you will work alongside correctional officers and other medical professionals to schedule healthcare appointments for the inmates on and off-site. This is a unique and interesting position where security is paramount, and the days are never dull.

Requirements

Must have a high school diploma or GED certificate
A working knowledge of medical terminology and various types of medical specialties
Experience utilizing computer systems for scheduling, data entry, and report generation, often handling large volumes of data
Proficiency in Microsoft Suite
Must possess strong written communication and verbal skills
Demonstrate skills in accuracy and multi-tasking with a strong attention to detail and a commitment to customer service throughout the scheduling and claims process
Demonstrate a high comfort level in working with large volumes of data
Maintain confidentiality when managing medical records, patient data and NaphCare processes
Must have the ability to maintain confidentiality of all proprietary and/or confidential information and integrity, professionalism and ability to adhere to a Code of Conduct and comply with all facility(s) correctional healthcare policies, procedures, and legal requirements
Must pass the facility’s criminal background check and drug screening

Nice To Haves

Prior training in a medical office setting scheduling medical appointments and working with medical records, strongly preferred

Responsibilities

Scheduling various medical appointments, including on-site clinic visits and off-site specialist appointments, as recommended by medical staff
Maintaining accurate and confidential medical records, including entering consultation requests into the system and managing patient information
Effectively communicating with healthcare staff, patients, and other relevant parties regarding appointments, scheduling changes, and other medical information
Adhering to all relevant security protocols, confidentiality standards, and HIPAA regulations
Utilizing computer systems for scheduling, data entry, and report generation, often handling large volumes of data
Additional duties and specific projects as assigned