Medical Scheduler - Child and Family Division

Seven Counties Services•Louisville, KY

50d•Onsite

About The Position

This position is for a Medical Scheduler in the Child and Family Division. The role involves performing various front-desk and reception functions, managing client data in electronic systems, providing administrative support, and assisting with reporting and inventory management. The Medical Scheduler may also act as a liaison for IT and Infection Prevention, and will be responsible for tasks such as calling in prescriptions and coordinating lab appointments.

Requirements

High School or GED required.
Three to four years’ experience working in an office setting and performing various clerical or administrative tasks.
Advanced knowledge of Microsoft Office Suite.
Strong oral and written communication skills.

Nice To Haves

Completion of up to 18 months’ business school, beyond high school preferred.

Responsibilities

Perform front-desk/reception functions including greeting clients, answering phones, scheduling appointments, checking in clients, collecting payments, and handling customer service interactions.
Enter client data (demographics, eligibility, service corrections) and other program-specific data into electronic information systems and databases.
Provide medical records support to Health Information Management staff as needed.
File and maintain correspondence, records, reports, and other documents.
Perform administrative functions such as typing, data entry, generating requisitions, and taking meeting minutes.
Run and assess monthly/quarterly reports, troubleshoot inaccuracies, and take action on report results.
Coordinate work site's IT functions as needed.
Participate in the daily deposit process, including reconciliation.
Monitor office supply inventory and order supplies as needed.
Call in prescriptions to pharmacies, coordinate lab appointments, and process lab results.
Act as a liaison with SCS’s Properties department for submitting work orders and communicating site needs.
Act as Infection Prevention Representative, monitoring supplies, attending meetings, and communicating measures to staff.