Medical Revenue Cycle - Collections Specialist

Paradigm • Tampa, FL

22h • Remote

About The Position

Paradigm is an accountable specialty care management organization focused on improving the lives of people with complex injuries and diagnoses. The company has been a pioneer in value-based care since 1991 and has an exceptional track record of generating the very best outcomes for patients, payers, and providers. Deep clinical expertise is the foundation for every part of Paradigm’s business: risk-based clinical solutions, case management, specialty networks, home health, shared decision support, and payment integrity programs.
We’re proud to be recognized—again! For the fourth year in a row, we’ve been certified by Great Place to Work®, and for the third consecutive year, we’ve earned a spot on Fortune's Best Workplaces in Health Care™ list. These honors reflect our unwavering commitment to fostering a positive, inclusive, and employee-centric culture where people thrive.
Watch this short video for a brief introduction to Paradigm.
We are seeking a full-time, remote Medical Revenue Cycle Collections Specialist. The Collections Specialist is responsible for managing accounts receivable activities for accounts in the Networks and Operations business unit.
The Collections Specialist will be responsible for assigned open AR reporting with the goal of reducing delinquency for all assigned aging. In addition to customer calls, emails, open AR reporting, and account adjustment recommendations.

Requirements

• Medical AR experience required
• Bachelor’s degree or equivalent experience preferred
• Excellent problem solving, time management, prioritization and organizational skills
• Exceptional computer skills, including Microsoft Office and web=based applications
• Clear, concise, and professional verbal and written communication skills

Responsibilities

• Provide excellent customer service regarding collection issues.
• Generate aged AR reports for assigned accounts to review with management.
• Thoroughly review open accounts and any issues prior to contacting client.
• Identifying, reviewing, and resolving client discrepancies such as overpayment and underpayments.
• Develop positive relationships with client contacts to review open AR on a weekly basis to reduce DSO.
• Create and maintain collection documentation for each client.

Benefits

• HMO, PPO, and HDHP health insurance options with both Cigna and Kaiser Health
• competitive pay
• flexible spending
• paid life insurance
• employer HSA
• 401(k) with company match
• paid time off
• paid holidays
• a floating holiday
• Learning and development programs
• employer-paid life and disability insurance
• commuter accounts
• employer-matched HSA contributions
• personal holiday programs
• one paid day per calendar year for volunteer time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 11-50 employees