Medical Records

Hospice Home Care•Bryant, AR

About The Position

The Medical Records role supports Hospice Home Care’s operational team by entering and maintaining accurate medical data and records for client facilities. The position researches records that cannot be processed because of illegibility or unfamiliar terminology, resolves data and system irregularities, and clarifies documentation needs with facilities. It also provides records and data support to consultant pharmacists, conducts requested audits, and follows company policies, confidentiality requirements, applicable laws, and professional standards.

Responsibilities

Enter medical data into the computer system promptly to support processing and delivery of edited documentation for client facilities.
Maintain accurate updates and medical record documents for each facility.
Research unedited sheets that are pending or cannot be processed because of illegibility or unfamiliar handwritten terminology.
Identify deviations or irregularities in data and system requirements and seek resolution from the originator, supervisor, or manager.
Verify and clarify problems or inquiries related to facilities’ documentation requests and needs.
Communicate regularly with facility nursing staff, Directors of Nursing, and Administrators about medical data corrections.
Use available reference materials to improve skills on an ongoing basis.
Maintain the confidentiality of employee and patient or resident demographic and medical information.
Run medical records forms and reports containing facility, patient, and pharmaceutical information.
Obtain facility data from the system for consultant pharmacists and inform them about department procedures.
Promote customer goodwill and support the company’s corporate image, mission, values, and philosophy.
Conduct computerized-data audits with facilities upon request.
Observe and comply with PharMerica policies and procedures.
Perform job responsibilities in accordance with the Company’s Code of Business Conduct and Ethics, company policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.