Medical Records Specialist

AmsurgCincinnati, OH

About The Position

The Medical Records Specialist will be responsible for managing and maintaining patient health records within the ASC's Electronic Health Record (EHR) system. This role involves scanning and uploading various medical documents, ensuring accuracy and proper indexing, and maintaining strict confidentiality in accordance with HIPAA and ASC standards. The specialist will also collaborate with clinical teams, assist with record transfers, and follow document retention protocols. Additionally, this position requires cross-training for front desk and receptionist duties, including greeting patients, managing check-in/check-out, verifying insurance, collecting co-pays, and handling phone inquiries.

Requirements

  • Proficiency in scanning and uploading documents into an EHR system.
  • Understanding of medical record indexing and categorization.
  • Knowledge of HIPAA and compliance standards.
  • Ability to maintain strict confidentiality.
  • Experience with patient check-in/check-out processes.
  • Familiarity with insurance verification and co-pay collection.
  • Strong communication and interpersonal skills for patient interaction.
  • Experience answering phones and managing inquiries.

Nice To Haves

  • Experience in a surgical center or healthcare setting.
  • Familiarity with ASC protocols for document retention and destruction.

Responsibilities

  • Scan and upload surgical charts, operative notes, and ancillary documents into the ASC’s Electronic Health Record (EHR) system.
  • Verify document accuracy and index files under correct patient and procedure categories.
  • Maintain strict confidentiality and adhere to HIPAA and ASC-specific compliance standards.
  • Collaborate with clinical teams to ensure records are complete before and after procedures.
  • Assist with record transfers for audits, insurance requests, and quality reporting.
  • Follow ASC protocols for document retention and secure destruction.
  • Cross train to manage the front desk and receptionist responsibilities.
  • Greet patients and visitors in a professional, courteous manner.
  • Manage patient check-in and check-out processes, including verifying insurance and collecting co-pays.
  • Obtain signatures on patient forms, where applicable.
  • Answer phones, respond to inquiries, and route calls appropriately.
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